Holiday Inn & Suites Shin Osaka, an IHG Hotel

Holiday Inn & Suites Shin Osaka, an IHG Hotel, 1 Chome-7-31 Nishimiyahara, Yodogawa Ward, Osaka, 532-0004, Japan

4-star property 4.5 · 678 reviews analysed
Holiday Inn & Suites Shin Osaka, an IHG Hotel – photo 1
Holiday Inn & Suites Shin Osaka, an IHG Hotel – photo 2
Holiday Inn & Suites Shin Osaka, an IHG Hotel – photo 3
Holiday Inn & Suites Shin Osaka, an IHG Hotel – photo 4

Gumo's take

Holiday Inn & Suites Shin Osaka, an IHG Hotel, is a 4-star property known for its spacious, clean rooms, especially the suite options with kitchenettes and washer/dryer combos, which are highly praised by guests. The hotel is ideal for travelers seeking convenience, including a free shuttle to Shin Osaka Station and proximity to nearby convenience stores and restaurants. Guests frequently highlight the exceptional service, particularly from the front desk and housekeeping staff, as well as the hotel's modern and well-maintained facilities. While the location is a bit removed from Osaka's main attractions, the shuttle service and quiet, residential setting make it a comfortable base for travelers.

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How guests rate it

Location
82
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Spacious and clean rooms, especially the suite options, with modern amenities like kitchenettes and washer/dryer combos
  • Exceptional service from staff, including the front desk and housekeeping, with many guests noting the helpfulness and friendliness
  • Free shuttle service to and from Shin Osaka Station, which is punctual and convenient for travelers with luggage

Worth knowing

  • Location is somewhat distant from Osaka's main attractions and nightlife, requiring a 10-15 minute walk or shuttle use
  • Some guests reported issues with room soundproofing, particularly on lower floors, and occasional maintenance problems like faulty air conditioning
  • Breakfast received mixed reviews, with some guests finding it repetitive or of lower quality

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Free weights
  • Meeting rooms
  • English
  • Japanese
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (extra charge)
  • Self parking (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Wheelchair rental
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker in some rooms

Common questions

Does the hotel offer free shuttle service to Shin Osaka Station?

Yes, the hotel provides a free and punctual shuttle service to and from Shin Osaka Station, which is convenient for travelers with luggage.

Are the rooms spacious and clean, especially the suite options?

Yes, guests frequently praise the spacious and clean rooms, particularly the suite options, which include modern amenities like kitchenettes and washer/dryer combos.

What are the breakfast options at the hotel?

The hotel offers a breakfast buffet for an extra charge, though reviews are mixed, with some guests finding it repetitive or of lower quality.

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