The Hermitage By Grand Resorts

The Hermitage By Grand Resorts, Laripora Pahalgam, Pahalgam, Jammu and Kashmir 192126

4.7 · 1,651 reviews analysed
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Gumo's take

The Hermitage By Grand Resorts in Pahalgam is a highly-rated, upmarket hotel known for its warm hospitality, scenic views of the Lidder River and mountains, and excellent dining experiences. Guests consistently praise the attentive and friendly staff, particularly the restaurant and front office teams, for their exceptional service. The hotel is ideal for families, couples, and travelers seeking a peaceful retreat with a blend of comfort and local charm. While the rooms are described as clean and comfortable, some guests noted minor issues with room size and bathroom maintenance.

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How guests rate it

Location
90
Facilities
85
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with many guests specifically praising the restaurant team and front office staff for their attentiveness and hospitality.
  • Scenic location with views of the Lidder River and mountains, offering a peaceful and picturesque setting.
  • High-quality dining experiences, including a praised breakfast and dinner buffet, with particular emphasis on the variety and taste of food.

Worth knowing

  • Some guests reported issues with bathroom maintenance, including poor tile condition and outdated fixtures.
  • A few reviews mentioned that rooms felt small or outdated, with some noting that the AC placement was inconvenient.
  • One guest highlighted a lack of indoor recreational activities, such as a bonfire or games, which were expected for the hotel's upscale category.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Parking
  • Transfer
  • Car rental onsite
  • Local shuttle
  • Accessible parking
  • Accessible elevator
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Air conditioning
  • Refrigerator
  • Minibar

Common questions

What are the key strengths of The Hermitage By Grand Resorts in Pahalgam?

The hotel is known for exceptional staff service, particularly in the restaurant and front office, as well as its scenic location with views of the Lidder River and mountains. Guests also praise the high-quality dining experiences, including the breakfast and dinner buffets.

Are there any notable limitations or issues with the hotel rooms?

Some guests reported minor issues such as small or outdated rooms, inconvenient AC placement, and bathroom maintenance concerns like poor tile condition and outdated fixtures.

What amenities are available at The Hermitage By Grand Resorts?

The hotel features a fitness center with treadmills and weight machines, minibars and refrigerators in the rooms, a cosy restaurant with a dinner buffet, a lobby bar, and is within a 12-minute walk to Poshwan Park.

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