Udaya Resort
Udaya Resort, Nila Nagar, West Yakkara, Palakkad, Kannadi-II, Kerala 678701
Gumo's take
Udaya Resort in Palakkad is a popular choice for weddings, family gatherings, and event hosting, known for its serene ambiance, river views, and spacious outdoor pool. While the property is praised for its scenic location and event coordination led by General Manager Keerthi, guest reviews highlight significant variability in cleanliness, maintenance, and service quality. Positive experiences often center around hospitality and event management, while negative reviews frequently cite poor room maintenance, unhygienic conditions, and unreliable infrastructure.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Strong event coordination and hospitality, particularly for weddings and family functions, led by General Manager Keerthi.
- Scenic location with river views and a peaceful atmosphere, ideal for events and relaxation.
- Spa and outdoor pool are notable amenities, with the pool being a rare feature in the area.
Worth knowing
- Poor room maintenance and cleanliness issues, including broken fixtures, unhygienic conditions, and presence of pests.
- Unreliable infrastructure, including frequent power outages and malfunctioning AC units.
- Inconsistent service quality, with some staff described as unprofessional or unresponsive.
- Overpriced amenities and services relative to the quality of experience reported by guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Outdoor pool
- Spa
- Meeting rooms
- Arabic
- English
- Hindi
- Private bathroom
- Shower
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Housekeeping (daily)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator in some rooms
- Minibar in some rooms
Common questions
Is Udaya Resort suitable for hosting weddings or family events?
Yes, Udaya Resort is a popular choice for weddings and family gatherings, with strong event coordination led by General Manager Keerthi. The serene ambiance and scenic location enhance the experience for such events.
What are the main concerns guests have about the hotel's cleanliness and maintenance?
Guests have reported significant issues with room maintenance, including broken fixtures, unhygienic conditions, and the presence of pests. These concerns are frequently mentioned in negative reviews and are a notable limitation of the property.
Does the hotel have an outdoor pool, and how is it rated by guests?
Yes, Udaya Resort has an outdoor pool, which is a rare feature in the area. Guests generally rate the pool positively, with 65 positive mentions compared to 16 negative ones in the sentiment breakdown.
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