Shivdhara Waterpark & Resort

Shivdhara Waterpark & Resort, near Hadmatiya Hanuman Mandir, Palanpur, Gujarat 385001

5-star property 3.9 · 2,176 reviews analysed
Shivdhara Waterpark & Resort – photo 1
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Gumo's take

Shiv Dhara Resorts in Palanpur is a 5-star property offering a range of amenities including a waterpark, free Wi-Fi, and an outdoor pool. While the hotel is praised for its scenic location and some positive dining experiences, guest reviews are mixed, with several highlighting poor service and maintenance issues. The resort is best suited for travelers seeking a scenic retreat but may not be ideal for those expecting consistent high service or well-maintained facilities.

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How guests rate it

Location
80
Facilities
70
Staff & Service
45
Room Comfort & Cleanliness
65

What guests love

  • Scenic location near the Aravelli Hills and Hadmatiya Hanuman Mandir
  • Well-maintained rooms and cleanliness in some areas
  • Positive dining experiences reported at the on-site restaurant

Worth knowing

  • Poor responsiveness and unhelpful staff, as reported in multiple negative reviews
  • Issues with room maintenance, including malfunctioning air conditioning and shower facilities
  • Inefficient management and lack of resolution for guest complaints

Amenities

  • Wi-Fi (free)
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Outdoor pool
  • Waterslide
  • Lazy river
  • Wading pool
  • Hair salon

Common questions

Does Shiv Dhara Resorts offer free Wi-Fi and breakfast?

Yes, Shiv Dhara Resorts provides both free Wi-Fi and free breakfast as part of its amenities.

What are the main guest complaints about the hotel?

Guests have reported poor service, unhelpful staff, and maintenance issues such as malfunctioning air conditioning and shower facilities.

What are the key strengths of Shiv Dhara Resorts?

The hotel is praised for its scenic location near the Aravelli Hills and Hadmatiya Hanuman Mandir, well-maintained rooms in some areas, and positive dining experiences at the on-site restaurant.

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