Treehouse Neptune, Panaji, Goa
Treehouse Neptune, Panaji, Goa, Malacca Rd, Ozari, Panaji, Goa 403001
Gumo's take
Treehouse Neptune in Panaji is a mid-range hotel known for its friendly and highly responsive staff, particularly at the front desk, where names like Amit, Priya, Sumanth, and Sanjay Chaudhary are frequently praised for their warm hospitality. The hotel offers simply decorated rooms and suites, some with balconies, and features a restaurant with a buffet dinner. While the property is not luxurious, it is praised for its cleanliness, convenient location near major attractions like the casino, churches, and markets, and its affordability. Guests often highlight the exceptional service and the hotel's ability to accommodate last-minute requests, making it a popular choice for both business and leisure travelers.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 68
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional and personalized service from the front desk staff, with multiple guests specifically mentioning Amit, Priya, Sumanth, and Sanjay Chaudhary for their helpfulness and hospitality.
- Convenient location near major attractions like the casino, churches, and markets, with many guests noting the walkability to key points of interest.
- Clean and well-maintained rooms, with positive mentions of hygiene and some upgrades offered to guests.
Worth knowing
- Breakfast and food quality are inconsistent, with some guests complaining of limited variety, poor hygiene, and missing items like dosa.
- Issues with amenities such as malfunctioning air conditioning, non-working Wi-Fi, and missing toiletries in some rooms.
- Lack of dedicated parking, with guests needing to park outside the hotel and pay for it separately.
- Some negative experiences with unresponsive or unprofessional staff at the front desk, particularly with one guest describing a receptionist as aggressive and unhelpful.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Refrigerator in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Transfer
- Not accessible
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
What are the key strengths of Treehouse Neptune in terms of service and location?
Treehouse Neptune is known for its exceptional and personalized service from the front desk staff, with names like Amit, Priya, Sumanth, and Sanjay Chaudhary frequently praised for their hospitality. The hotel is also conveniently located near major attractions like the casino, churches, and markets, and is walkable to key points of interest such as the Goa State Museum and Our Lady of the Immaculate Conception Church.
What are the common issues guests have reported with the hotel's amenities and breakfast?
Guests have reported issues with amenities such as malfunctioning air conditioning, non-working Wi-Fi, and missing toiletries in some rooms. Additionally, breakfast and food quality are inconsistent, with some guests complaining of limited variety, poor hygiene, and missing items like dosa.
Is there parking available at Treehouse Neptune, and what should guests expect?
Treehouse Neptune does not have dedicated parking. Guests will need to park outside the hotel and pay for parking separately, which has been a noted limitation in guest reviews.
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