Hotel KC Cross Road
Site No. 1, Hotel KC Cross Road, 1, Maheshpur Rd, opposite Bus Stand, Sector 10, Budanpur, Panchkula, Haryana 134113
Gumo's take
Hotel KC Cross Road is a mid-range hotel in Panchkula known for its consistent service and strong hospitality, particularly in dining and event management. Guests frequently praise the food quality, buffet breakfast, and cooperative staff, especially individuals like Anil and Shivani. While the hotel benefits from a convenient location and spacious rooms, recurring complaints about bathroom maintenance, cleanliness issues, and inconsistent room service highlight areas needing improvement. It is a popular choice for business travelers and families, though some negative reviews suggest a need for better upkeep and staff training.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 68
What guests love
- High-quality dining and food service, with multiple mentions of delicious food and commendable service from staff like Anil and Shivani.
- Strong event management and banquet services, with positive feedback on weddings and large gatherings.
- Convenient location with ample parking and proximity to local attractions like Sukhna Lake and the National Cactus and Succulent Botanical Garden.
Worth knowing
- Recurring complaints about bathroom cleanliness and maintenance, with multiple negative reviews citing poor hygiene and outdated fixtures.
- Inconsistent room service and maintenance issues, including reports of malfunctioning AC units, poor room cleanliness, and unresponsive staff.
- Mixed feedback on room quality, with some guests noting outdated or poorly maintained rooms, including broken fixtures and thin walls.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Air conditioning
Common questions
Is the hotel's dining and food service highly rated?
Yes, the hotel's dining and food service are highly praised, with 34 mentions of food quality and multiple commendations for the dinner buffet and overall restaurant experience.
Are there any recurring issues with room or bathroom cleanliness?
Yes, there are recurring complaints about bathroom cleanliness and maintenance, with 40 negative mentions related to bathrooms and some reports of poor room cleanliness and outdated fixtures.
Does the hotel offer free breakfast?
Yes, the hotel offers a free breakfast buffet, which is a key highlight and positively mentioned by guests.
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