Hotel Spencer- Kharghar Navi Mumbai

Hotel Spencer- Kharghar Navi Mumbai, Vasundhara CHS, Sector 8, Kharghar, Panvel, Maharashtra 410210

4.3 · 134 reviews analysed
Hotel Spencer- Kharghar Navi Mumbai – photo 1
Hotel Spencer- Kharghar Navi Mumbai – photo 2
Hotel Spencer- Kharghar Navi Mumbai – photo 3
Hotel Spencer- Kharghar Navi Mumbai – photo 4

Gumo's take

Hotel Spencer - Kharghar Navi Mumbai is a budget-friendly option known for its clean, spacious rooms and generally helpful staff. It is particularly suited for business travelers and families due to its convenient location near the highway and Kharghar Railway Station. While the hotel receives frequent praise for its value for money and cleanliness, some guests have reported inconsistencies in service, especially during night shifts, and issues with amenities like Wi-Fi and food service.

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How guests rate it

Location
88
Facilities
68
Staff & Service
75
Room Comfort & Cleanliness
82

What guests love

  • Clean and well-maintained rooms with a homely ambience, often described as spacious and comfortable.
  • Friendly and helpful staff, particularly the manager Siddhant and service manager Sudhakar, who are frequently mentioned in positive reviews.
  • Convenient location near the highway and Kharghar Railway Station, making it ideal for business and educational purposes.

Worth knowing

  • Inconsistent service quality, especially during night shifts, with some guests reporting rude or unprofessional behavior from night receptionists.
  • Issues with Wi-Fi connectivity and room amenities, such as malfunctioning ACs and non-functional TVs, have been reported in several negative reviews.
  • Limited food options and poor breakfast service, with some guests noting a lack of variety and quality in meals.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Doctor on call
  • Business center
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Self-service laundry
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Air conditioning
  • Coffee maker in some rooms

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is known for its clean and well-maintained rooms with a homely ambience. Many guests have praised the cleanliness, with 16 positive reviews specifically highlighting this aspect.

What are the service quality like at the hotel?

The service is generally friendly and helpful, especially during the day, with 28 positive reviews about the staff. However, there are some reports of inconsistent service during night shifts, including rude or unprofessional behavior from night receptionists.

Does the hotel have reliable Wi-Fi?

Wi-Fi is available, but there are mixed reviews about its reliability. Out of the reviews, 2 are positive, 3 are negative, and none are neutral, indicating some guests have experienced connectivity issues.

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