Hôtel Le Grand Mazarin

Hôtel Le Grand Mazarin, 17 Rue de la Verrerie, 75004 Paris, France

4.4 · 230 reviews analysed
Hôtel Le Grand Mazarin – photo 1
Hôtel Le Grand Mazarin – photo 2
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Gumo's take

Hôtel Le Grand Mazarin is a boutique luxury hotel in the heart of Paris’s Le Marais district, known for its elegant, whimsical design and exceptional service. It appeals to travelers seeking a stylish, intimate stay with a strong emphasis on personalized attention and aesthetic appeal. The hotel is praised for its attentive staff, beautiful interiors, and proximity to major attractions, making it a favorite for honeymoons, birthdays, and special occasions. Guests consistently highlight the hotel’s thoughtful details, from the in-room amenities to the high-quality breakfast and spa facilities.

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How guests rate it

Location
96
Facilities
92
Staff & Service
94
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with many guests praising the helpfulness, responsiveness, and personal touches from the front desk and concierge teams.
  • High-quality facilities, including a stunning indoor pool, spa, and gym, as well as a top-rated on-site restaurant and bar.
  • Beautiful, thoughtfully designed rooms with attention to detail, including unique layouts, luxurious bedding, and aesthetic appeal.

Worth knowing

  • Some guests reported issues with room cleanliness, including missing toiletries, unclean surfaces, and even finding used items in the room.
  • A few complaints about the noise level in the neighborhood and within the hotel, including noisy plumbing and street noise affecting sleep.
  • A few negative experiences with housekeeping, including inconsistent service and a lack of responsiveness to requests for deeper cleaning.
  • A small number of guests mentioned issues with the hotel’s cancellation policy and communication, leading to dissatisfaction with the booking process.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Boutique shopping
  • Pool
  • Indoor pool
  • Hot tub
  • Parking (extra charge)
  • Valet parking
  • Airport shuttle (extra charge)
  • Private car service
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Meeting rooms
  • English
  • French
  • German
  • Italian
  • Spanish
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel's fitness center available for guests, and what equipment does it include?

Yes, the hotel has a free fitness center available for guests. It includes treadmills, elliptical machines, weight machines, and free weights.

What are the most common guest concerns about the hotel's cleanliness?

Some guests have reported issues with room cleanliness, such as missing toiletries, unclean surfaces, and even finding used items in the room. Housekeeping has also been described as inconsistent in some cases.

What are the standout features of the hotel's service and staff?

The hotel is highly praised for its exceptional staff service, with many guests highlighting the helpfulness, responsiveness, and personal touches from the front desk and concierge teams.

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