Hôtel Mercure Paris Centre Tour Eiffel
Hôtel Mercure Paris Centre Tour Eiffel, 20 Rue Jean Rey, 75015 Paris, France
Gumo's take
Hôtel Mercure Paris Centre Tour Eiffel is a mid-range hotel known for its prime location just steps from the Eiffel Tower and the Seine. It appeals to tourists seeking convenience and iconic views, with many guests praising the proximity to major attractions and the hotel's modern, welcoming atmosphere. While some rooms offer stunning Eiffel Tower views, the hotel has mixed reviews regarding room size, cleanliness, and amenities. Guests often highlight the friendly and helpful staff, but recurring complaints include issues with room temperature, outdated facilities, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 60
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Excellent location within walking distance of the Eiffel Tower and public transport
- Friendly and helpful staff, with several guests specifically mentioning exceptional service from individuals like Bruna, Juliana, and Jordy
- Some rooms offer stunning views of the Eiffel Tower, enhancing the Parisian experience
Worth knowing
- Rooms are often described as small, with cramped layouts and limited space for movement
- Issues with cleanliness, including reports of hair in beds, mold in bathrooms, and poorly maintained furniture
- Facility shortcomings such as malfunctioning air conditioning, non-functional outlets, and outdated amenities like wooden cutlery and paper cups
- Inconsistent service quality, with complaints about long wait times at reception and elevators, and unresponsive staff during requests
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Business center
- Meeting rooms
- Arabic
- English
- French
- Portuguese
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Coffee maker
- Minibar
Common questions
How close is the hotel to the Eiffel Tower and public transportation?
The hotel is just a 4-minute walk from the Eiffel Tower and also within 4 minutes' walk from the nearest train station, making it very convenient for tourists and commuters.
What are the common guest complaints about the hotel rooms?
Guests often mention that the rooms are small and cramped, with limited space for movement. There are also recurring complaints about cleanliness, including reports of hair in beds, mold in bathrooms, and outdated furniture.
Does the hotel have a fitness center, and what equipment is available?
Yes, the hotel has a free fitness center with weight machines, an elliptical machine, and a treadmill available for guests to use.
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