InterContinental Paris - Le Grand by IHG

InterContinental Paris - Le Grand by IHG, 2 Rue Scribe, 75009 Paris, France

5-star property 4.5 · 4,448 reviews analysed
InterContinental Paris - Le Grand by IHG – photo 1
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Gumo's take

InterContinental Paris - Le Grand by IHG is a 5-star hotel renowned for its historic grandeur, prime location near the Palais Garnier and shopping districts, and exceptional service. Guests consistently praise the breakfast buffet, the iconic glass-roofed La Verrière atrium, and the attentive staff, particularly in the club lounge. While the hotel's location and ambiance are top-tier, recurring complaints about dated bathrooms and inconsistent maintenance suggest a need for renovation in certain areas.

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How guests rate it

Location
95
Facilities
80
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Exceptional service from staff, particularly in the club lounge and at check-in, with many guests highlighting specific team members like Burak, Gilles, and Nicolas.
  • Prime location near major attractions like the Palais Garnier and Galeries Lafayette, with walking access to iconic Parisian landmarks.
  • Highly praised breakfast buffet and restaurant, with guests noting the quality of food and ambiance at Café de la Paix and La Verrière.

Worth knowing

  • Bathrooms are frequently cited as outdated, with weak water pressure and poor drainage reported in multiple reviews.
  • Some rooms are described as small or cramped, especially by international standards, and a few guests noted issues with noise from nearby areas or subway lines.
  • Maintenance and housekeeping issues were reported, including delayed or absent service and rooms not being properly cleaned during stays.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Cash
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Free weights
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Restaurant
  • Bar
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking
  • Valet parking
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Accessible
  • Pet-friendly
  • Dogs allowed
  • Air conditioning
  • Minibar
  • Private bathroom
  • Bathtub

Common questions

Is the breakfast at InterContinental Paris - Le Grand by IHG highly rated?

Yes, the breakfast buffet is highly praised by guests for its quality and ambiance, particularly at La Verrière and Café de la Paix, with 79 positive mentions in reviews.

What are the main complaints about the hotel rooms?

The main complaints about the rooms include outdated bathrooms with weak water pressure and poor drainage, as well as some rooms being small or cramped, especially by international standards.

How is the service at the hotel, especially at check-in and in the club lounge?

The service is consistently praised, with 299 positive mentions. Guests highlight the exceptional service from staff, particularly in the club lounge and at check-in, with specific recognition of team members like Burak, Gilles, and Nicolas.

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