Novotel Paris 14 Porte d'Orleans
Novotel Paris 14 Porte d'Orleans, 21 Bd Romain Rolland 15, 17, 75014 Paris, France
Gumo's take
The Novotel Paris 14 Porte d'Orleans is a modern 4-star hotel known for its excellent service, convenient location near public transport, and family-friendly amenities. It offers spacious rooms with views of the Eiffel Tower for some guests and a fitness center with elliptical machines and treadmills. While the hotel is praised for its cleanliness and helpful staff, some guests have reported issues with room temperature control, basic in-room amenities, and inconsistent service in the restaurant and bar. It is particularly well-suited for travelers seeking a balance between affordability and comfort, with easy access to Parisian landmarks via the metro.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 76
What guests love
- Highly praised service, with many guests noting the helpful and multilingual front desk staff.
- Convenient location near the Porte d'Orleans metro station, offering easy access to major Parisian attractions.
- Family-friendly amenities, including spacious rooms and sofa beds, with some suites accommodating families comfortably.
Worth knowing
- Issues with air conditioning and heating in some rooms, with complaints about cold or overly hot temperatures.
- Basic in-room amenities, such as paper cups and limited toiletries, which some guests felt were below 4-star expectations.
- Inconsistent restaurant and bar service, with reports of rudeness and long wait times for assistance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Checks
- Kid-friendly
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- French
- German
- Italian
- Spanish
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel family-friendly, and what amenities are available for families?
Yes, the hotel is family-friendly, offering spacious rooms and sofa beds, with some suites accommodating families comfortably. These features make it well-suited for travelers with children.
What are the main issues guests have reported with the hotel rooms?
Some guests have reported issues with room temperature control, such as air conditioning and heating not functioning properly, as well as basic in-room amenities like limited toiletries and paper cups, which some felt were below 4-star expectations.
How is the service at the hotel, and what do guests say about it?
The hotel is highly praised for its service, with many guests noting the helpful and multilingual front desk staff. However, there are also some negative reports, particularly regarding inconsistent service in the restaurant and bar, including long wait times and rudeness.
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