Shangri-La Paris
Shangri-La Paris, 10 Av. d'Iéna, 75116 Paris, France
Gumo's take
Shangri-La Paris is a luxury hotel renowned for its elegant rooms, exceptional service, and iconic views of the Eiffel Tower. It is ideal for travelers seeking a refined and memorable stay in the heart of Paris. Guests consistently praise the staff for their warmth and attentiveness, the hotel's grandeur and attention to detail, and the breathtaking vistas from select rooms. While the hotel delivers on luxury and hospitality, some guests have reported issues with security and occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 87
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and staff attentiveness, with many guests highlighting the staff's professionalism and ability to anticipate needs.
- Stunning views of the Eiffel Tower from select rooms, creating a magical and luxurious experience.
- Elegant and spacious rooms with high-quality amenities, including heated floors and Bulgari toiletries.
Worth knowing
- Security concerns have been raised by multiple guests, including reports of missing cash and a lack of follow-up from hotel management.
- Some guests found the food and dining experience to be inconsistent, with complaints about the quality and value of room service and restaurant offerings.
- A few guests noted that housekeeping and concierge services were slow or unresponsive in certain instances.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Turndown service
- Pool
- Indoor pool
- Hot tub
- Accessible
- Business center
- Air conditioning
- Restaurant
- Bar
- Table service
- Room service
- Breakfast
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Fitness center
- Massage
- Sauna
- Spa
- Pet-friendly
Common questions
Does the hotel offer views of the Eiffel Tower?
Yes, Shangri-La Paris offers stunning views of the Eiffel Tower from select rooms, providing a magical and luxurious experience for guests.
What do guests say about the hotel's service and staff?
Guests consistently praise the staff for their warmth, attentiveness, and professionalism, with many noting the team's ability to anticipate and meet guests' needs.
Are there any concerns about security at the hotel?
Yes, some guests have reported security concerns, including incidents of missing cash and a lack of follow-up from hotel management.
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