The Peninsula Paris

The Peninsula Paris, 19 Av. Kléber, 75116 Paris, France

4.7 · 3,916 reviews analysed
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Gumo's take

The Peninsula Paris is a luxury hotel known for its elegant interiors, exceptional service, and prime location near the Arc de Triomphe. Guests frequently praise the bar, particularly Le Bar Kléber, for its ambiance, cocktails, and standout bartenders like Etienne and Adriano. The hotel is ideal for travelers seeking a blend of grandeur and personalized service, with notable strengths in dining, spa amenities, and room comfort. While most reviews are overwhelmingly positive, a few guests have reported inconsistencies in service and minor issues with cleanliness.

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How guests rate it

Location
94
Facilities
89
Staff & Service
91
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service and hospitality, with many guests highlighting specific staff members like Etienne, Adriano, and Antoine for their professionalism and warmth.
  • Highly praised dining and bar experiences, including standout dishes like Peking duck and a Michelin-level restaurant, Le Lobby.
  • Luxurious and well-appointed rooms with modern amenities such as spa-mode bathrooms and integrated technology.

Worth knowing

  • Occasional inconsistencies in service, including forgotten orders and unprofessional staff behavior reported in a few reviews.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Indoor pool
  • Hot tub
  • Accessible
  • Business center
  • Air conditioning
  • Room service (24 hour)
  • Breakfast
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Pet-friendly

Common questions

What are the standout dining experiences at The Peninsula Paris?

The Peninsula Paris is highly praised for its dining, with guests frequently mentioning the Peking duck and the Michelin-level restaurant, Le Lobby. The bar, Le Bar Kléber, is also a highlight, known for its ambiance, cocktails, and skilled bartenders like Etienne and Adriano.

Does the hotel offer 24-hour room service?

Yes, The Peninsula Paris offers 24-hour room service, making it one of the few hotels in the area with this amenity. This is particularly convenient for guests who need late-night meals or snacks.

What are the main service-related concerns mentioned by guests?

While the hotel is generally praised for its exceptional service, a few guests have reported occasional inconsistencies, such as forgotten orders and unprofessional behavior from some staff members. However, many guests still highlight the professionalism and warmth of specific staff like Antoine, Etienne, and Adriano.

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