Hotel City Centre

Hotel City Centre, New Market Station Rd, near Railway Station, Patna Junction, Fraser Road Area, Patna, Bihar 800001

3.5 · 2,630 reviews analysed
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Gumo's take

Hotel City Centre is a budget hotel located near Patna Junction, offering basic amenities and a restaurant with free breakfast. While praised for its convenient location and some positive service experiences, the hotel suffers from recurring issues with cleanliness, pest infestations, and poor maintenance of room facilities. Guests report mixed experiences, with some enjoying the food and staff while others describe unhygienic rooms and unresponsive service.

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How guests rate it

Location
85
Facilities
50
Staff & Service
58
Room Comfort & Cleanliness
42

What guests love

  • Convenient location just minutes from Patna Junction railway station.
  • Positive feedback on food quality and some staff members, such as Pankaj and Ajit, who are described as friendly and helpful.
  • Free breakfast is available and appreciated by some guests.

Worth knowing

  • Recurring reports of unclean rooms, cockroach infestations, and poor hygiene in bathrooms and linens.
  • Frequent complaints about malfunctioning ACs, fans, and room locks.
  • Unresponsive and unprofessional staff behavior, including rude receptionists and delayed service.
  • Limited and low-quality breakfast options, with some guests reporting poor food hygiene.

Common questions

Is breakfast included at Hotel City Centre?

Yes, free breakfast is available at Hotel City Centre, and some guests have appreciated the food quality, though others have reported limited options and concerns about hygiene.

How is the cleanliness of the hotel rooms?

Hotel City Centre has recurring reports of unclean rooms, including issues with hygiene, cockroach infestations, and poor maintenance of bathroom and linen cleanliness.

What are the main positives of staying at this hotel?

The main positives include its convenient location near Patna Junction, friendly and helpful staff members like Pankaj and Ajit, and the availability of free breakfast.

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