Hotel Lilac Doors
Hotel Lilac Doors, Dr B. Bhattacharya Road, Rd Number 15, North Patel Nagar, Patna, Bihar 801103
Gumo's take
Hotel Lilac Doors in Patna is a budget-friendly option with a strong emphasis on service and cleanliness, as noted in both positive and negative reviews. While many guests praise the polite and helpful staff, clean rooms, and convenient location near the airport and zoo, others report significant issues with room cleanliness, broken amenities, and poor staff behavior. The hotel is highlighted for its on-site gym and family-friendly atmosphere, but mixed reviews on room conditions and service quality suggest a variable guest experience.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 70
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 62
What guests love
- Polite and helpful staff, with many guests highlighting the hospitality and responsiveness of the team.
- Clean and well-maintained rooms, as noted in numerous positive reviews.
- On-site gym available for guests at no extra cost, a rare feature in the area.
Worth knowing
- Reports of unclean or poorly maintained rooms, including dirty sheets, unhygienic bathrooms, and broken amenities.
- Inconsistent service quality, with some guests describing rude or unresponsive staff behavior.
- Location concerns, including proximity to less desirable areas and complaints about the hotel's accessibility and surroundings.
Common questions
Is the hotel's service generally good or bad?
The hotel's service has mixed reviews. While 115 positive comments highlight polite and helpful staff, there are 35 negative reviews mentioning poor or rude service behavior.
What are the main issues guests have with the rooms?
Some guests reported issues with room cleanliness, including dirty sheets, unhygienic bathrooms, and broken amenities, as reflected in 14 negative reviews about the rooms and 17 about bathrooms.
Does the hotel have a gym, and is it well-received?
Yes, the hotel has an on-site gym, which is a rare feature in the area. It is generally well-received, with 11 positive mentions, though there are 3 negative comments about it.
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