Palette by OYO Patliputra Colony Formerly The Aurum
Palette by OYO Patliputra Colony Formerly The Aurum, Plot No. 23A, New Patliputra Colony, Patliputra Colony, Patna, Bihar 800013
Gumo's take
Palette by OYO Patliputra Colony Formerly The Aurum is a budget-friendly hotel in Patna with a 2.0-star rating but a strong 4.3/5 aggregate user rating based on 120 Google reviews. It is known for its cleanliness, spacious rooms, and friendly staff, particularly Sawan, who is frequently praised. The hotel stands out for having a pool, a rarity in the area, and is located within a 9-minute drive of S.K.Puri Park. While most guests commend the service and room comfort, some report issues with maintenance, hygiene, and responsiveness of staff.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-maintained rooms with high praise for cleanliness and comfort
- Friendly and professional staff, especially Sawan, who is frequently mentioned in positive reviews
- One of the few hotels in the area with a swimming pool
Worth knowing
- Reports of poor maintenance, including non-functional lifts, geyser issues, and broken room fixtures
- Hygiene issues in some rooms, including dirty bedding, foul smells, and lack of basic amenities like slippers and toiletries
- Unresponsive or rude staff behavior reported in several negative reviews
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Local shuttle
- Restaurant
- Room service
- Breakfast (extra charge)
- Pool
- Air conditioning
- Kitchen in some rooms
Common questions
Is there a swimming pool available at the hotel?
Yes, Palette by OYO Patliputra Colony Formerly The Aurum has a swimming pool, which is a rare feature in the area and is mentioned as one of the hotel's standout amenities.
How is the staff service at the hotel?
The staff, especially Sawan, is frequently praised in reviews for being friendly and professional. Overall, 18 reviews highlight positive service experiences, with only 2 negative mentions.
Are there any reported issues with room maintenance or cleanliness?
Some guests have reported issues with maintenance, such as non-functional lifts and broken fixtures, as well as hygiene concerns like dirty bedding and foul smells in certain rooms.
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