Hotel Patnitop
Hotel Patnitop, Taxi stand, Patnitop, Sarak, Jammu and Kashmir 182142
Gumo's take
Hotel Patnitop is a budget-friendly option in Patnitop, known for its excellent hospitality and spacious rooms with some guests praising the ambiance and view. It is particularly favored by couples and families for its intimate and comfortable setting. However, the hotel has received mixed reviews, with some guests reporting significant issues with basic amenities, cleanliness, and staff behavior. Positive experiences often highlight good food and service, while negative reviews emphasize poor heating, lack of essential items like slippers and carpets, and unresponsive or rude staff.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 60
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 55
What guests love
- Spacious rooms with balcony views, appreciated by guests for their comfort and scenic outlook.
- Good food quality, with several reviews highlighting delicious meals and a home-like dining experience.
- Excellent hospitality and attentive staff, with some guests noting the staff's politeness, helpfulness, and quick responsiveness.
Worth knowing
- Lack of basic amenities like slippers, carpets, and functioning heaters, with multiple reports of cold room temperatures (around 0-1°C).
- Poor maintenance of washrooms and hot water geyser, leading to hygiene and comfort concerns.
- Unresponsive or rude staff behavior reported in several negative reviews, including instances of staff cutting off electricity in the middle of the night.
- Inconsistent service quality, with some guests noting that food was served in used wrappers and staff insisted on in-room dining unnecessarily.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Self-service laundry
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (extra charge)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Meeting rooms
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Tennis
- Horseback riding
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Massage
- Hair salon
- Doctor on call
- Accessible
- Accessible parking
- English
- Hindi
- Indonesian
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the key strengths of Hotel Patnitop?
Hotel Patnitop is praised for its spacious rooms with balcony views, good food quality with a home-like dining experience, and excellent hospitality with attentive and helpful staff.
What are the main issues reported by guests at Hotel Patnitop?
Guests have reported significant issues such as lack of basic amenities like slippers and carpets, poor heating with cold room temperatures, and unresponsive or rude staff behavior, including instances of staff cutting off electricity at night.
Is Hotel Patnitop suitable for families or couples?
Yes, Hotel Patnitop is particularly favored by couples and families for its intimate and comfortable setting, though potential guests should be aware of the mixed reviews regarding amenities and service consistency.
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