Citrus Grande Hotel Pattaya by Compass Hospitality
579, Citrus Grande Hotel Pattaya by Compass Hospitality, Khao, Phra Tamnak, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand
Gumo's take
Citrus Grande Hotel Pattaya by Compass Hospitality is a 5-star hotel located in South Pattaya, offering modern rooms, a swimming pool, and a fitness center. It is best suited for families, couples, and business travelers seeking a convenient base near Pattaya's main attractions. While the hotel is praised for its friendly staff and good location, guest reviews highlight mixed experiences with room quality and facilities, with some guests reporting cleanliness and maintenance issues.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 65
What guests love
- Friendly and helpful staff with a generally positive service experience
- Convenient location within walking distance to Pattaya Walking Street and major attractions
- Good breakfast options with both Western and Indian/Thai cuisine
- Well-maintained swimming pool and fitness center
Worth knowing
- Mixed reviews on room cleanliness and maintenance, with reports of cockroach infestations and poor hygiene
- Some guests reported non-functional air conditioning and poor room conditions
- Noise issues from Indian guests in the late night/early morning hours
- Facilities and amenities do not consistently match the 5-star standard claimed by the hotel
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Hot tub
- Fitness center
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- Air conditioning
Common questions
Is the hotel suitable for families and business travelers?
Yes, Citrus Grande Hotel Pattaya by Compass Hospitality is well-suited for families, couples, and business travelers due to its convenient location and range of amenities.
What are the main concerns guests have reported about the hotel?
Guests have reported mixed experiences with room cleanliness and maintenance, including cockroach infestations, poor hygiene, and non-functional air conditioning in some rooms.
What amenities are available at the hotel?
The hotel offers free Wi-Fi, an outdoor pool, fitness center, hot tub, restaurant, bar, room service, laundry service, airport shuttle, and pet-friendly accommodations.
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