Crystal Palace Hotel Pattaya

Crystal Palace Hotel Pattaya, หมู่ที่ 5 284/68 Pattaya-Na Kluea Rd, Bang Lamung District, Chon Buri 20150, Thailand

5-star property 3.9 · 2,622 reviews analysed
Crystal Palace Hotel Pattaya – photo 1
Crystal Palace Hotel Pattaya – photo 2
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Gumo's take

Crystal Palace Hotel Pattaya is a 5-star hotel offering spacious rooms, multiple dining options, and a rooftop pool. It is best suited for budget-conscious travelers seeking a convenient base for exploring Pattaya's nightlife and attractions. While the hotel provides a family-friendly environment and modern amenities, mixed reviews highlight inconsistencies in cleanliness and service. Its location near local attractions and transport options makes it a practical choice for tourists.

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How guests rate it

Location
80
Facilities
65
Staff & Service
60
Room Comfort & Cleanliness
70

What guests love

  • Spacious and well-equipped rooms with modern amenities like air conditioning, minibars, and refrigerators
  • Convenient location near night markets, restaurants, and public transport
  • Multiple dining and breakfast options with a variety of Asian and European dishes

Worth knowing

  • Inconsistent cleanliness, with reports of cockroaches, mold, and unclean sheets
  • Unreliable and sometimes rude staff, with complaints about poor communication and service
  • Pools and public areas often described as dirty or poorly maintained

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness centre

Common questions

Does the hotel provide free breakfast?

Yes, the hotel offers free breakfast with a variety of Asian and European dishes available.

Is the hotel suitable for families with children?

Yes, the hotel is family-friendly and offers child-friendly amenities, making it a good choice for families.

What are some common concerns guests have about the hotel?

Some guests have reported inconsistent cleanliness, including issues with cockroaches, mold, and unclean sheets, as well as unreliable and sometimes rude staff.

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