Golden Beach Pattaya Hotel

519, Golden Beach Pattaya Hotel 27 Pattaya Sai Song Rd, หนองปรือ, Bang Lamung District, Chon Buri 20150, Thailand

3.9 · 4,260 reviews analysed
Golden Beach Pattaya Hotel – photo 1
Golden Beach Pattaya Hotel – photo 2
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Golden Beach Pattaya Hotel – photo 4

Gumo's take

Golden Beach Pattaya Hotel is a no-frills, budget-friendly option located in a prime area of Pattaya, just steps from the beach and Central Mall. It is popular among Indian travelers due to its Indian-themed breakfast and proximity to Indian restaurants. While the location is a major asset, the hotel faces consistent criticism for poor staff behavior, inconsistent cleanliness, and unfair checkout practices involving damage fines. The rooms are described as old and sometimes poorly maintained, with amenities like Wi-Fi and elevators being problematic.

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How guests rate it

Location
85
Facilities
50
Staff & Service
35
Room Comfort & Cleanliness
45

What guests love

  • Prime location with easy access to the beach, Central Mall, and night markets.
  • Rooms with balconies and views of the area, particularly from higher floors.

Worth knowing

  • Poor staff service, with frequent reports of rudeness, unresponsiveness, and discriminatory behavior.
  • Unfair checkout practices, including accusations of damage and excessive fines for minor or pre-existing stains.
  • Inconsistent room cleanliness and maintenance, with complaints about cockroaches, mold, and old furniture.
  • Slow and unreliable Wi-Fi, and outdated facilities like elevators and bathrooms.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Outdoor pool
  • Wading pool
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Accessible
  • Air conditioning

Common questions

Is the hotel close to the beach and shopping areas?

Yes, Golden Beach Pattaya Hotel is located in a prime area of Pattaya, just steps from the beach and Central Mall, making it convenient for guests to access these attractions.

What are the main complaints about the hotel's service and facilities?

The hotel faces consistent criticism for poor staff behavior, including rudeness and unresponsiveness, as well as inconsistent cleanliness and problematic amenities like slow Wi-Fi and outdated elevators. Guests also report unfair checkout practices involving damage fines.

Are the rooms clean and well-maintained?

No, the rooms are described as old and sometimes poorly maintained, with complaints about cockroaches, mold, and pre-existing stains. Cleanliness and maintenance are inconsistent based on guest feedback.

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