Heeton Concept Hotel Pattaya by Compass Hospitality

484, Heeton Concept Hotel Pattaya by Compass Hospitality, 15 หมู่ที่ 10 Soi Buakhao, Muang Pattaya, Bang Lamung District, Chon Buri 20150, Thailand

4-star property 4.3 · 3,284 reviews analysed
Heeton Concept Hotel Pattaya by Compass Hospitality – photo 1
Heeton Concept Hotel Pattaya by Compass Hospitality – photo 2
Heeton Concept Hotel Pattaya by Compass Hospitality – photo 3
Heeton Concept Hotel Pattaya by Compass Hospitality – photo 4

Gumo's take

Heeton Concept Hotel Pattaya by Compass Hospitality is a 4-star hotel known for its convenient location in the heart of Pattaya, offering easy access to the beach, nightlife, and shopping areas. It features a spacious outdoor pool, multiple dining options, and 24-hour room service. Guests frequently praise the friendly and attentive staff, particularly at the breakfast buffet, and appreciate the clean, well-maintained rooms with balconies. While the hotel is generally well-regarded for its service and amenities, some guests have noted issues with outdated rooms and bathroom cleanliness.

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How guests rate it

Location
92
Facilities
78
Staff & Service
88
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, especially at the breakfast buffet and front desk, with many guests mentioning specific staff members like Gift, Praew, and KIK for their attentiveness and friendliness.
  • Convenient location within walking distance to Pattaya Beach, Walking Street, and major attractions like Ripley's Believe It or Not! and the Sanctuary of Truth Museum.
  • Well-maintained pool area and good variety of dining options, including a multi-cuisine restaurant and a popular breakfast buffet.

Worth knowing

  • Some guests reported outdated or poorly maintained rooms, with issues like small fridges, hard beds, and poor air conditioning performance.
  • Bathroom cleanliness and ventilation were recurring concerns, with some guests noting bad odors and outdated fixtures.
  • A few negative reviews highlighted poor room service and inconsistent cleanliness, particularly in high-season bookings.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Cantonese
  • English
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Scuba
  • Game room
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Adult-only pool
  • Waterslide
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Free weights
  • Massage
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar

Common questions

Is the hotel's breakfast buffet a highlight for guests?

Yes, guests frequently praise the breakfast buffet at Heeton Concept Hotel Pattaya, with many specifically highlighting its quality and variety. The breakfast is a notable positive aspect of the hotel experience.

Are the hotel rooms and bathrooms in good condition?

While the hotel is generally well-maintained, some guests have reported outdated rooms and issues with bathroom cleanliness and ventilation. These concerns are among the more frequently mentioned limitations of the property.

Is the hotel's location convenient for Pattaya's main attractions?

Yes, the hotel is conveniently located within walking distance to Pattaya Beach, Walking Street, Ripley's Believe It or Not!, and the Sanctuary of Truth Museum, making it highly accessible to major attractions.

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