Kaya Gantavya Resort & Spa | Pelling

Kaya Gantavya Resort & Spa | Pelling, Pelling-Rimbi Rd, Pelling City, Sikkim 737113

4.7 · 846 reviews analysed
Kaya Gantavya Resort & Spa | Pelling – photo 1
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Gumo's take

Kaya Gantavya Resort & Spa in Pelling is renowned for its breathtaking views of Mount Kanchenjunga, which guests can enjoy from their rooms, balconies, and dining areas. The resort is ideal for travelers seeking a peaceful, nature-immersed stay with a focus on hospitality and scenic beauty. Guests consistently praise the warm, attentive staff, spacious and well-maintained rooms, and the quality of food. While the property is praised for its serene ambiance and mountain vistas, some guests have noted minor issues with room cleanliness and service consistency.

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How guests rate it

Location
95
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Breathtaking views of Mount Kanchenjunga from most rooms and common areas
  • Spacious, well-maintained rooms with amenities like bed warmers and heaters
  • Highly attentive and courteous staff, with several named employees (e.g., Sangita, Neeraj, Rupen) frequently praised for their hospitality

Worth knowing

  • Some guests reported issues with cleanliness, including old furniture, dirty carpets, and pest problems in certain rooms
  • A few reviews mentioned inconsistencies in food availability and service delays, particularly during dinner hours
  • Limited non-vegetarian options in the breakfast buffet and some menu items not being available as advertised

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Debit cards
  • Cash
  • Game room
  • Activities for kids
  • Massage
  • Spa
  • Accessible
  • Accessible parking
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking
  • Valet parking
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Coffee maker

Common questions

Can I see Mount Kanchenjunga from the hotel?

Yes, Kaya Gantavya Resort & Spa is renowned for offering breathtaking views of Mount Kanchenjunga from most rooms, balconies, and dining areas.

What are the common guest concerns about the hotel?

Some guests have reported minor issues with room cleanliness, such as old furniture, dirty carpets, and occasional pest problems, as well as inconsistencies in food availability and service delays during dinner.

How is the staff at Kaya Gantavya Resort & Spa?

The staff is highly praised for being warm, attentive, and courteous, with several employees like Sangita, Neeraj, and Rupen frequently highlighted for their hospitality.