Hotel Elephant Bay Pinnawala

2-star property 3.8 · 1,300 reviews analysed
Hotel Elephant Bay Pinnawala – photo 1
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Gumo's take

Hotel Elephant Bay in Pinnawala, Sri Lanka, is a 4-star hotel best known for its unique location overlooking the Pinnawala Elephant Orphanage, where guests can enjoy watching elephants bathe from the hotel's infinity pool. It is ideal for nature lovers, families, and travelers seeking a memorable and scenic stay. The hotel offers comfortable, clean rooms with modern amenities, friendly and attentive service, and a convenient location for exploring local attractions. While some facilities are dated, the hotel's ambiance and proximity to the elephant orphanage make it a popular choice for a short, unforgettable stay.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Unique infinity pool with views of the Pinnawala Elephant Orphanage where elephants can be seen bathing
  • Friendly and helpful staff with efficient check-in and 24/7 front desk service
  • Clean and well-maintained rooms with modern amenities like air conditioning, flat-screen TVs, and balconies with scenic views
  • Convenient location near the Pinnawala Elephant Orphanage and other local attractions

Worth knowing

  • Some facilities are outdated and in need of renovation, including older room designs and limited dining options
  • Noise and tourist traffic can occasionally disrupt the atmosphere, especially during events or check-ins
  • Limited capacity for extra beds or cribs, which may not suit larger families or extended stays

Common questions

Can guests see the elephants from the hotel?

Yes, guests can enjoy watching elephants bathe from the hotel's infinity pool, which overlooks the Pinnawala Elephant Orphanage.

Is the hotel suitable for families?

Yes, the hotel is ideal for families, though it has limited capacity for extra beds or cribs, which may not suit larger families or extended stays.

What are the key amenities offered in the rooms?

Rooms feature modern amenities such as air conditioning, flat-screen TVs, and balconies with scenic views, though some room designs are older and in need of renovation.