Saraiville - A Boutique Riverside Stay
2, Saraiville - A Boutique Riverside Stay, KM ahead Jaspal, Rana Shooting Range, beside The Sylvan Retreat, Pondha, Dehradun, Uttarakhand 248007
Gumo's take
Saraiville - A Boutique Riverside Stay is a peaceful, family-friendly resort in Pondha, Dehradun, known for its serene natural surroundings, spacious accommodations, and warm hospitality. Guests frequently praise the scenic views, recreational facilities like the pool and game room, and the attentive service from staff such as Mr. Anil and Mr. Shivam. It is particularly popular for group stays, weddings, and family getaways, offering a blend of comfort and rustic charm. While the property is still under development in some areas, the overall experience is described as rejuvenating and memorable.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Warm and attentive staff, particularly Mr. Anil and Mr. Shivam, who are frequently praised for their helpfulness and hospitality.
- Spacious and well-maintained rooms with scenic views, including some with private amenities like microwaves and minibars.
- Excellent recreational facilities such as a swimming pool, hot tub, game room, and free bicycle rentals, ideal for group activities.
Worth knowing
- Some rooms and bathrooms reported cleanliness issues, including broken locks, ants, and poor maintenance.
- Food quality and variety received mixed reviews, with some guests finding it overpriced or lacking in taste.
- The property is located on the outskirts of Dehradun, with a narrow, winding road that can be difficult to navigate, especially for first-time visitors.
- Construction activity at the site has occasionally disrupted guest experiences, including noise and limited availability of amenities.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Convenience store
- Full-service laundry
- Fitness center
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Room service
- Breakfast (free)
- Bicycle rental (free)
- Game room
- Pool
- Hot tub
- Parking (free)
- Local shuttle
- Pet-friendly (free)
Common questions
Is the hotel suitable for families, and what amenities are available for them?
Yes, Saraiville is family-friendly and offers spacious accommodations, a game room, swimming pool, and free bicycle rentals, making it ideal for family stays and group activities.
What are the main concerns regarding cleanliness and room maintenance?
Some guests have reported cleanliness issues in certain rooms and bathrooms, including broken locks, ants, and poor maintenance, though the overall property is praised for its warm hospitality and scenic views.
What are the standout service features of the hotel?
The hotel is known for its warm and attentive service, particularly from staff members Mr. Anil and Mr. Shivam, who are frequently praised for their helpfulness and hospitality, contributing to a positive guest experience.