The Residency Towers Puducherry
The Residency Towers Puducherry, 388, Anna Salai, Subbarayapillai Chathiram, Puducherry, 605011
Gumo's take
The Residency Towers Puducherry is a 5-star hotel known for its modern, tech-integrated rooms, indoor pool, spa, and rooftop restaurant. It is centrally located, making it convenient for exploring Puducherry's main attractions like the Aurobindo Ashram and White Town. While the hotel is praised for its spacious, well-maintained rooms and warm hospitality, some guests have noted issues with room ventilation, food quality inconsistencies, and occasional lapses in service responsiveness.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 88
What guests love
- Spacious, well-maintained rooms with modern amenities like iPad-controlled lighting and temperature
- Highly praised staff service, particularly at check-in and housekeeping, with many guests highlighting exceptional hospitality
- Excellent breakfast buffet with a wide variety of Indian and international options
Worth knowing
- Some rooms reported musty or damp smells, affecting guest comfort
- Inconsistent food quality in the restaurant and buffet, with complaints about taste and freshness
- Occasional lapses in service responsiveness, including delayed room service and poor communication
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- English
- French
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Game room
- Activities for kids
- Indoor pool
- Adult-only pool
- Parking (free)
- Self parking
- Valet parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Is the hotel's breakfast buffet highly rated?
Yes, the breakfast buffet is highly rated with 114 positive reviews, and it is noted as one of the few hotels in the area offering this amenity. However, there are 11 negative reviews, with some guests mentioning inconsistencies in food quality.
How is the service at The Residency Towers Puducherry?
The service is generally praised, with 281 positive reviews highlighting warm hospitality and efficient staff, especially at check-in and housekeeping. However, there are 41 negative reviews mentioning occasional lapses in responsiveness and communication.
Does the hotel have a fitness center, and is it well-reviewed?
Yes, the hotel has a free fitness center with equipment like treadmills, ellipticals, and weight machines. It is positively reviewed by 38 guests, though there are 13 negative reviews, some of which mention minor issues with maintenance or availability.
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