The Address Boutique Hotel
The Address Boutique Hotel, Terre Rouge, Port Chambly, Mauritius
Gumo's take
The Address Boutique Hotel in Port Chambly is a tranquil retreat offering scenic river and sea views, two restaurants, a spa, and an outdoor pool. It appeals to travelers seeking a peaceful escape, particularly those who appreciate personalized service and a serene environment. While the hotel has a 4.0/5 aggregate rating, guest experiences are mixed, with praise for the staff and food at La Fourchette and Izumi restaurants, but recurring complaints about outdated facilities, inconsistent service, and poor maintenance in rooms and public areas.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 65
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and attentive staff, with several guests highlighting exceptional service from individuals like Jessica, Danish, and Mr. Sonah.
- High-quality dining experiences at La Fourchette and Izumi, with live cooking shows and positive feedback on food quality and presentation.
- Scenic and tranquil location with river and sea views, ideal for relaxation and a quiet getaway.
Worth knowing
- Rooms and facilities show signs of wear, with complaints about outdated decor, poor maintenance (e.g., leaking showers, broken toilets), and inconsistent cleanliness.
- Inconsistent and sometimes poor service in restaurants and spa, including long wait times, unavailability of menu items, and unprofessional behavior from staff.
- Remote location with limited nearby amenities, requiring taxis or a car for easy access to attractions and services.
- Issues with food quality and variety, particularly at breakfast, and some guests reporting food-related health issues.
Amenities
- Wi-Fi (free)
- Tennis
- Game room
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Fitness center
- Sauna
- Spa
- Hair salon
- Business center
Common questions
What are the main guest complaints about the hotel's facilities?
Guests have reported that the rooms and facilities show signs of wear, including outdated decor, poor maintenance such as leaking showers and broken toilets, and inconsistent cleanliness in both rooms and public areas.
What are the standout features of the hotel's dining options?
The hotel's La Fourchette and Izumi restaurants are praised for their high-quality food, presentation, and live cooking shows. Many guests highlight exceptional dining experiences, though some have noted inconsistencies in service and menu availability.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is located in a scenic and tranquil area, but it is remote with limited nearby amenities. Travelers may need to rely on taxis or a personal vehicle to access local attractions and services easily.