Shahenshah Hotel

Shahenshah Hotel, Shahenshah tower, 126/22, Mahatma Gandhi Marg, Civil Lines, Prayagraj, Uttar Pradesh 211001

4-star property★ 4.7 · 348 reviews analysed
Shahenshah Hotel – photo 1
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Gumo's take

Shahenshah Hotel is a highly rated budget-friendly option in Prayagraj's Civil Lines area, known for its clean rooms, polite staff, and convenient location near key city points. It is particularly favored by business travelers and families for its quiet environment and accessibility to restaurants and markets. While most guests praise the hospitality and room quality, a few have noted inconsistencies in service responsiveness and room amenities.

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How guests rate it

Location
95
Facilities
80
Staff & Service
85
Room Comfort & Cleanliness
92

What guests love

  • Clean and hygienic rooms with comfortable bedding and a quiet atmosphere.
  • Convenient location in Civil Lines, near restaurants, markets, and key city attractions like All Saints Cathedral.
  • Polite and cooperative staff, with several guests highlighting the helpfulness of specific staff members like Mr. Gaurav.

Worth knowing

  • Some guests reported slow room service and housekeeping during peak hours.
  • A few reviews mentioned missing amenities like complimentary tea/coffee pouches and water bottles in rooms.
  • Occasional issues with staff responsiveness and communication, including unmet requests and poor customer service from some staff members.

Amenities

  • Wi-Fi (free)
  • Air conditioning

Common questions

Is Shahenshah Hotel a good option for families or business travelers?

Yes, Shahenshah Hotel is particularly favored by both families and business travelers for its quiet environment, clean rooms, and convenient location in Civil Lines, Prayagraj.

What are the main amenities available at Shahenshah Hotel?

The hotel provides free Wi-Fi, air conditioning, and some rooms include kitchenettes. However, a few guests have noted that complimentary tea/coffee pouches and water bottles may not always be available.

How is the staff service at Shahenshah Hotel?

The staff is generally polite and cooperative, with several guests praising specific members like Mr. Gaurav. However, a few reviews have mentioned occasional issues with responsiveness and communication during peak hours.

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