The Ritz-Carlton Shanghai, Pudong

The Ritz-Carlton Shanghai, Pudong, 8 Shiji Blvd, Lujiazui, Pudong, China, 200120

4.6 · 823 reviews analysed
The Ritz-Carlton Shanghai, Pudong – photo 1
The Ritz-Carlton Shanghai, Pudong – photo 2
The Ritz-Carlton Shanghai, Pudong – photo 3
The Ritz-Carlton Shanghai, Pudong – photo 4

Gumo's take

The Ritz-Carlton Shanghai, Pudong is a luxury hotel known for its exceptional service, stunning views of the Shanghai skyline, and convenient location near major attractions like the Shanghai Tower and Oriental Pearl Tower. Guests consistently praise the staff's warmth and attentiveness, with many highlighting personalized touches such as room upgrades and birthday surprises. While the hotel's design is somewhat dated, the overall experience is elevated by top-tier amenities like the Club Lounge, 24-hour room service, and a well-maintained indoor pool. It is particularly popular among business travelers, families, and couples seeking a refined stay in Pudong.

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How guests rate it

Location
93
Facilities
88
Staff & Service
96
Room Comfort & Cleanliness
92

What guests love

  • Exceptional service with personalized touches, including room upgrades and thoughtful guest experiences.
  • Stunning views of Shanghai's skyline and proximity to major attractions like the Shanghai Tower and Oriental Pearl Tower.
  • High-quality dining options, including a featured Italian restaurant with a dinner buffet and a praised breakfast buffet.

Worth knowing

  • Some guests noted that the hotel's facilities and room design feel dated compared to newer luxury properties.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Tennis
  • Kid-friendly
  • Indoor pool
  • Hot tub
  • Parking (free)
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Fitness center
  • Sauna
  • Spa
  • Hair salon
  • Business center
  • Meeting rooms
  • English
  • German
  • Italian
  • Mandarin
  • Private bathroom

Common questions

What are the standout dining options at The Ritz-Carlton Shanghai, Pudong?

The hotel features a highly praised Italian restaurant with a dinner buffet and a well-regarded breakfast buffet. Guests also highlight the quality of the dining experience and the availability of 24-hour room service.

How is the service at The Ritz-Carlton Shanghai, Pudong?

The service is consistently praised, with 94 positive mentions and only 18 negative ones. Guests often highlight personalized touches such as room upgrades and birthday surprises, along with attentive staff and a helpful concierge.

Is the hotel convenient for visiting nearby attractions?

Yes, the hotel is walking distance to major attractions like the Shanghai Tower and Oriental Pearl Tower, making it a convenient choice for travelers exploring Pudong.

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