DoubleTree by Hilton Putrajaya Lakeside
DoubleTree by Hilton Putrajaya Lakeside, 2, Jalan P5/5, Presint 5, 62200 Putrajaya, Malaysia
Gumo's take
DoubleTree by Hilton Putrajaya Lakeside is a family-friendly lakeside resort known for its spacious, well-maintained rooms, excellent dining options, and extensive recreational facilities, including a splash pool and kids' club. The hotel is particularly praised for its warm and attentive service, with staff frequently highlighted for their friendliness and responsiveness. Guests appreciate the scenic lake views, the variety of food at the buffet, and the convenience of nearby attractions like Anjung Floria. While the hotel has a resort-like atmosphere, some guests note that navigation can be confusing due to its large layout.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service with staff frequently praised for their attentiveness and friendliness, especially at the front desk and in dining areas.
- Family-friendly amenities such as splash pools, kids' clubs, and game rooms, making it a popular choice for families with children.
- High-quality dining experiences, particularly the buffet at Makan Kitchen, with a wide variety of local and international dishes.
Worth knowing
- Some guests reported issues with air conditioning performance and noise levels, particularly in rooms near the splash pool.
- Navigation can be challenging due to the hotel's large and sprawling layout, with some areas described as a 'maze'.
- Parking is not complimentary for guests, with some reviews expressing dissatisfaction over the cost and lack of valet service.
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Business center
- Meeting rooms
- English
- Mandarin
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (extra charge)
- Self parking (extra charge)
- Transfer
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker in some rooms
- Minibar
Common questions
Does the hotel offer family-friendly amenities for children?
Yes, the hotel offers family-friendly amenities such as a splash pool, kids' club, and game rooms, making it a popular choice for families with children.
Is there a restaurant with a buffet available at the hotel?
Yes, the hotel has a restaurant with a dinner buffet, and guests have praised the breakfast buffet as well, offering a wide variety of local and international dishes.
Is parking available for guests, and is it complimentary?
Parking is available for guests, but it is not complimentary. Some guests have expressed dissatisfaction with the cost and lack of valet service.