Hotel Imperial Retreat
108 and109, Hotel Imperial Retreat, SRI SAI'S HILL VIEW, Plot No, Prashanth Hills Colony Rd, Gachibowli, Rai Durg, Hyderabad, Telangana 500104
Gumo's take
Hotel Imperial Retreat in Rai Durg, Hyderabad, is a budget-friendly, casual hotel catering primarily to Indian nationals, offering unfussy rooms, vegetarian breakfast, and Wi-Fi. While the hotel has a 3.7/5 aggregate rating with a mix of positive and negative feedback, it is known for its clean rooms and commendable service from staff like Chintu and Abhijeet. However, recurring issues with amenities like non-functional TVs, poor water supply, and inconsistent room maintenance are frequently reported. The hotel is well-suited for budget-conscious travelers or those staying for work in the IT corridor, but may not meet expectations for luxury or consistent service.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 58
- Staff & Service
- 74
- Room Comfort & Cleanliness
- 62
What guests love
- Clean and well-maintained rooms, with some guests noting a 'perfect balance of comfort and luxury'.
- Exceptional service from staff like Chintu and Abhijeet, who are frequently praised for their attentiveness and friendliness.
- Good location for IT professionals, with proximity to IT hubs and a 13-minute drive to Shilparamam.
Worth knowing
- Recurring issues with amenities such as non-functional TVs, broken bathroom fixtures, and unreliable water supply.
- Poor service in some cases, including rude behavior from staff, unresponsiveness to guest requests, and lack of basic toiletries.
- Inconsistent Wi-Fi and internet connectivity, with some guests relying on mobile hotspots.
- Rooms and facilities in some cases described as 'under zero maintenance' or 'poorly maintained', with reports of dirty linens and unclean bathrooms.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- English
- Hindi
- Private bathroom in some rooms
- Table service
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking
- Car rental onsite
- Local shuttle
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is the hotel's service generally good, and are there any reports of poor service?
The hotel's service is generally good, with 32 positive mentions and 21 negative mentions. Staff like Chintu and Abhijeet are frequently praised for their attentiveness, but there are also reports of rude behavior and unresponsiveness from some staff members.
What are the common issues with the hotel's amenities?
Common issues include non-functional TVs, broken bathroom fixtures, and unreliable water supply. Some guests also reported inconsistent Wi-Fi and poorly maintained rooms, with problems like dirty linens and unclean bathrooms.
How is the hotel's location for someone working in the IT sector?
The hotel is well-suited for IT professionals, with proximity to IT hubs and a 13-minute drive to Shilparamam. This makes it a convenient option for work-related stays in the area.
