Grand Imperia hotel

Grand Imperia hotel, VIP Rd, Vishal Nagar, Raipur, Chhattisgarh 492006

4.1 · 3,408 reviews analysed
Grand Imperia hotel – photo 1
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Gumo's take

Grand Imperia Hotel in Raipur is a mid-range property known for its warm hospitality, spacious rooms, and good food, particularly at its restaurants. It is a popular choice for business travelers and those hosting events, thanks to its banquet facilities and prime location near the airport. While the hotel has received praise for its staff, especially Mr. Rahul Yadav and others, some guests have noted ongoing renovation work and inconsistent service. The hotel is best suited for travelers who prioritize service and ambiance over state-of-the-art facilities.

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How guests rate it

Location
80
Facilities
62
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Highly praised staff, particularly Mr. Rahul Yadav and others, for their courteous and attentive service.
  • Spacious and well-maintained rooms with modern amenities, especially the recently renovated ones.
  • Good food quality and variety, especially at the restaurant and during breakfast.

Worth knowing

  • Ongoing renovation work causing noise and affecting guest comfort, particularly in certain areas of the hotel.
  • Inconsistent service quality, with some guests reporting rude or unhelpful behavior from certain staff members.
  • Issues with room cleanliness and maintenance, including outdated furnishings and poor linen hygiene in some cases.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Game room
  • Nightclub
  • Kid-friendly
  • Pool
  • Hot tub
  • Fitness center (free)
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Pet-friendly (extra charge)
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

Is the hotel suitable for business travelers and events?

Yes, Grand Imperia Hotel is a popular choice for business travelers and events due to its prime location near the airport and availability of banquet facilities, meeting rooms, and a business center.

What are the main concerns regarding the hotel's service quality?

While the hotel is praised for its highly attentive staff like Mr. Rahul Yadav, there are reports of inconsistent service, with some guests experiencing rude or unhelpful behavior from certain staff members.

How is the food and dining experience at the hotel?

The hotel is known for its good food quality and variety, especially at the restaurant and during breakfast. Guests have praised the breakfast buffet and the dinner buffet, though there are some negative reviews about the restaurant as well.

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