ARIENA - The Boutique Hotel
ARIENA - The Boutique Hotel, 608/3, VIP Rd, in front of Oswal Petrol Station, Telibandha, Raipur, Chhattisgarh 492001
Gumo's take
ARIENA - The Boutique Hotel in Raipur is a stylish and contemporary hotel known for its comfortable rooms, excellent dining, and attentive service. It is particularly praised for its rooftop restaurant, OTT, which offers a great ambiance and flavorful food. The hotel is well-suited for business travelers and those seeking a relaxed stay with modern amenities. Guests frequently highlight the friendly and helpful staff, especially Ms. Jasmine Khan and Mr. Mukesh, as a major positive. While the hotel has a strong reputation for cleanliness and hospitality, some guests have reported inconsistencies in service and maintenance issues.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 78
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious, clean, and well-decorated rooms with comfortable beds and modern amenities.
- Excellent dining experience at the OTT rooftop restaurant, praised for its food quality and ambiance.
- Friendly and helpful staff, particularly Ms. Jasmine Khan and Mr. Mukesh, who are frequently mentioned in positive reviews.
Worth knowing
- Inconsistent service quality, with some guests reporting rude or unresponsive staff, especially at the bar and during events.
- Maintenance and hygiene issues reported in some rooms, including cockroach infestations and outdated bed mattresses.
- Overpriced food and drinks, with some guests finding the value for money lacking.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Babysitting
- Activities for kids
- Pool
- Parking (free)
- Self parking
- Valet parking (free)
- Airport shuttle (free)
- Private car service (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping
- Fitness center
- Hair salon
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- French
- Hindi
- Private bathroom
- Shower
Common questions
Is there a restaurant at ARIENA - The Boutique Hotel, and what do guests say about the food?
Yes, the hotel has a rooftop restaurant called OTT, which is praised for its flavorful food and great ambiance. Guests frequently highlight the excellent dining experience, though some have noted that the food and drinks can be overpriced.
What are the main issues guests have reported about the hotel's service and maintenance?
Some guests have reported inconsistent service quality, with instances of rude or unresponsive staff, particularly at the bar. Maintenance issues such as cockroach infestations and outdated bed mattresses have also been mentioned in some rooms.
Does the hotel offer free parking and airport shuttle services?
Yes, the hotel offers free self parking, valet parking, and a free airport shuttle service. These amenities are positively mentioned in guest reviews.
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