Hotel The Golden Oak
P.H.N: 106, Hotel The Golden Oak, Main), R.N.M, Tehsil and District:, A/62, MG Rd, Village:, Raipur, Chhattisgarh 492001
Gumo's take
Hotel The Golden Oak is a mid-range hotel in Raipur, known for its central location and basic amenities. While it offers a formal restaurant and a trendy rooftop bar, the property is often criticized for outdated rooms, poor maintenance, and hygiene issues. Guests who prioritize location and budget over comfort may find it suitable, but those seeking modern, well-maintained accommodations may be disappointed. Despite mixed reviews, the hotel has a loyal base of guests who appreciate the service and breakfast buffet.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 45
What guests love
- Positive feedback on staff service and helpfulness, with several guests praising the friendliness and efficiency of the front desk and housekeeping teams.
- Breakfast buffet is a highlight, with guests frequently noting the variety and quality of the food.
Worth knowing
- Numerous complaints about the condition of the rooms, including poor ventilation, lack of windows, and hygiene issues such as bugs, dirty linens, and foul odors.
- Bathroom cleanliness is a recurring concern, with many guests reporting unclean facilities and maintenance problems.
- Service inconsistencies, including slow response times, poor problem-solving, and unprofessional behavior from some staff members.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the breakfast at Hotel The Golden Oak good?
Yes, the breakfast buffet is a highlight for many guests, with positive feedback on the variety and quality of the food.
What are the main complaints about the hotel rooms?
Guests often complain about outdated rooms with poor ventilation, lack of windows, and hygiene issues such as bugs, dirty linens, and foul odors.
How is the service at Hotel The Golden Oak?
The service is generally praised, with guests frequently noting the friendliness and efficiency of the front desk and housekeeping teams, though there are some reports of inconsistencies.
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