Hotel The Golden Oak
P.H.N: 106, Hotel The Golden Oak, Main), R.N.M, Tehsil and District:, A/62, MG Rd, Village:, Raipur, Chhattisgarh 492001
Gumo's take
Hotel The Golden Oak in Raipur is a mid-range hotel located in the city center, known for its formal restaurant, trendy rooftop bar, and proximity to the railway station. While some guests praise the hotel's recent renovations, cleanliness, and friendly staff, others report recurring issues with room maintenance, hygiene, and service quality. It appears to be a mixed experience, with positive feedback often tied to specific staff members like Mr. Manohar, Mr. Durga Prasad, and Ali, while negative reviews highlight problems with broken AC, poor lighting, and unclean conditions. The hotel is best suited for budget-conscious travelers who prioritize location over luxury.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 60
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Proximity to the railway station and city center, making it convenient for business and leisure travelers.
- Positive feedback on the hotel's recent renovations and improved ambiance.
- Friendly and helpful staff members, such as Mr. Manohar, Mr. Durga Prasad, and Ali, who are noted for their service.
Worth knowing
- Recurring complaints about poor room hygiene, including dirty bed sheets, broken AC, and insect infestations.
- Issues with lighting and ventilation, with many rooms lacking windows and being described as dark and cramped.
- Inconsistent service quality, with some guests reporting unresponsive or poorly trained staff.
- High food prices and mixed reviews on the quality of the restaurant and breakfast offerings.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is Hotel The Golden Oak located in a convenient area for travelers?
Yes, Hotel The Golden Oak is located in the city center of Raipur and is close to the railway station, making it a convenient option for both business and leisure travelers.
What are some common complaints about the hotel's rooms?
Some guests have reported recurring issues with room maintenance, including broken AC, poor lighting, unclean conditions, and insect infestations. Many rooms are also described as dark and cramped due to the lack of windows.
Are there any positive aspects of the hotel's service?
Yes, several guests have praised specific staff members like Mr. Manohar, Mr. Durga Prasad, and Ali for their friendly and helpful service, which is considered a key strength of the hotel.
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