Platinum Hotel
Platinum Hotel, Jawahar Road, Opp. Pathikashram (Managed by Bolbala Charitable Trust, Jubilee Rd, Rajkot, Gujarat 360001
Gumo's take
Platinum Hotel in Rajkot is a 4-star property known for its comfortable rooms, good service, and convenient location near key attractions like Watson Museum and Jubilee Garden. Guests frequently praise the staff for being polite and helpful, particularly Ms. Nayan and Mr. Aditya, who are often highlighted for their exceptional service. The hotel's restaurant and breakfast are also notable, with many reviews mentioning the quality and variety of the food. While the hotel is well-regarded for business and family stays, some guests have noted issues with room maintenance, food consistency, and occasional lapses in service quality.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff, especially Ms. Nayan and Mr. Aditya, for their courteous and responsive service.
- Positive feedback on the food quality and variety, particularly the breakfast buffet and restaurant offerings.
- Convenient location near major attractions and transportation hubs like the railway station and bus port.
Worth knowing
- Some guests reported issues with room maintenance, including non-functional AC, broken fixtures, and uncomfortable mattresses.
- Mixed reviews on food consistency, with a few negative comments about taste and quality, particularly in non-vegetarian dishes.
- Occasional lapses in service, including slow response times and unprofessional behavior from some staff members.
- A few complaints about the lack of amenities like ceiling fans and hot water in certain rooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Accessible
Common questions
Is the breakfast at Platinum Hotel in Rajkot worth mentioning, and what do guests say about it?
Yes, the breakfast at Platinum Hotel is frequently mentioned by guests, with 104 positive comments about the breakfast buffet. Many praise the quality and variety, though there are only 18 negative comments, indicating a generally favorable dining experience.
How is the service at Platinum Hotel, and are there any specific staff members guests often mention?
The service at Platinum Hotel is a major highlight, with 263 positive mentions and 84 negative ones. Guests particularly appreciate Ms. Nayan and Mr. Aditya for their courteous and responsive service, though some have noted occasional lapses in service quality.
What are the main issues guests have reported with the hotel's rooms?
Some guests have reported issues with room maintenance, including non-functional AC, broken fixtures, and uncomfortable mattresses. These concerns are reflected in the 'Property' and 'Room' categories, with 25 negative comments related to the overall condition of the rooms.
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