RRR GRAND HOTEL
M875+9H RRR GRAND HOTEL, Ratwah, Himachal Pradesh 175123
Gumo's take
RRR GRAND HOTEL in Ratwah is a budget-friendly riverside property that offers scenic views and a tranquil environment, particularly appealing to travelers seeking a nature-centric stay. However, the hotel suffers from significant management and service issues, with multiple guests reporting unprofessional staff, unhygienic conditions, and poor communication. While a few guests praised the location and view, the majority of reviews highlight a lack of basic amenities and poor maintenance. The hotel appears to be more suitable for those prioritizing location over comfort and service, but it is not recommended for those expecting a reliable or luxurious stay.
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Research this stayHow guests rate it
- Location
- 55
- Facilities
- 30
- Staff & Service
- 28
- Room Comfort & Cleanliness
- 32
What guests love
- Scenic riverside location with views of the Thirthan River and surrounding mountains
- Some guests praised the cleanliness of the property and the overall environment
Worth knowing
- Poor hygiene in rooms and bathrooms, with reports of stained sheets, broken fixtures, and spider webs
- Unprofessional and unresponsive staff, with multiple complaints about lack of service and poor communication
- Inconsistent availability of basic amenities like water and electricity, and failure to honor room bookings
- Unhygienic and poorly prepared food, with guests describing the quality as 'disgusting' and 'tasteless'
Common questions
Is the hotel clean and well-maintained?
No, the hotel suffers from poor hygiene in rooms and bathrooms, with reports of stained sheets, broken fixtures, and spider webs. Some guests praised cleanliness, but the majority reported unhygienic conditions and poor maintenance.
How is the food at the hotel?
The food is generally unhygienic and poorly prepared. Guests have described it as 'disgusting' and 'tasteless', with no positive reviews reported for dining at the hotel.
How would you rate the staff and service at RRR GRAND HOTEL?
The staff is unprofessional and unresponsive, with multiple complaints about poor communication and lack of service. Out of 10 reviews related to service, 8 were negative, indicating significant issues with guest interactions and support.