Grand Sierra Resort and Casino

Grand Sierra Resort and Casino, 2500 E 2nd St, Reno, NV 89595, United States

4-star property 4.3 · 26,136 reviews analysed
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Gumo's take

Grand Sierra Resort and Casino is a premier destination in Reno, known for its exceptional hospitality, vibrant casino, and diverse entertainment options. It is well-suited for families, couples, and business travelers seeking a blend of luxury, gaming, and recreational activities. The resort consistently ranks among the top 10% of global hotels on Tripadvisor and is praised for its attentive staff, family-friendly amenities, and award-winning dining and entertainment.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional staff service with employees frequently going above and beyond to assist guests
  • Diverse entertainment options including a top-rated spa, multiple dining venues, and a lively casino floor
  • Family-friendly amenities such as an arcade, bowling, and a large pool area

Worth knowing

  • Inconsistent housekeeping and maintenance issues reported by some guests
  • High costs and unexpected fees, including limited room service and lack of microwaves in rooms

Amenities

  • Free Wi-Fi
  • Parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness centre
  • Golf course
  • Bar

Common questions

Does the Grand Sierra Resort and Casino offer family-friendly amenities?

Yes, the resort offers family-friendly amenities such as an arcade, bowling, and a large pool area, making it a great choice for families.

Are there any reported issues with the hotel's housekeeping or maintenance?

Some guests have reported inconsistent housekeeping and maintenance issues, which is a noted limitation of the resort.

What amenities are available at the Grand Sierra Resort and Casino?

The resort offers free Wi-Fi, parking, an outdoor pool, hot tub, spa, fitness centre, restaurant, room service, laundry service, business centre, and is pet-friendly.