Aureva Shaantam Resort Rishikesh

Aureva Shaantam Resort Rishikesh, Neelkanth Mandir Road, Rishikesh, Amari Talli, Uttarakhand 249304

4.4 · 1,342 reviews analysed
Aureva Shaantam Resort Rishikesh – photo 1
Aureva Shaantam Resort Rishikesh – photo 2
Aureva Shaantam Resort Rishikesh – photo 3
Aureva Shaantam Resort Rishikesh – photo 4

Gumo's take

Aureva Shaantam Resort Rishikesh is a remote, nature-focused retreat known for its serene ambiance and scenic mountain views, ideal for weddings, yoga retreats, and family events. While some guests praise the warm hospitality, delicious vegetarian cuisine, and pet-friendly policies, others report significant issues with cleanliness, maintenance, and poor service during peak events. The resort is praised for its peaceful setting but criticized for its distance from Rishikesh and inconsistent quality of rooms and facilities.

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How guests rate it

Location
68
Facilities
62
Staff & Service
75
Room Comfort & Cleanliness
58

What guests love

  • Warm hospitality and exceptional service from certain staff members like Manjeet, Neha, and Deepak, who are frequently mentioned in positive reviews.
  • Scenic and peaceful location, ideal for weddings and yoga retreats, with lush gardens and mountain views.
  • High-quality vegetarian cuisine with a variety of options, including special dietary accommodations.

Worth knowing

  • Numerous reports of unclean or poorly maintained rooms, including damp walls, broken fixtures, and insect infestations.
  • Poor management of events and group bookings, leading to overcrowding, noise, and lack of privacy.
  • Unreliable Wi-Fi, poor mobile signal, and lack of proper amenities like functioning intercoms and power backup.
  • High prices for rooms and services that do not always match the quality or expectations, especially for premium categories.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Treadmill
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Indoor pool
  • Outdoor pool
  • Hot tub
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel pet-friendly?

Yes, the hotel is pet-friendly, and guests have reported positive experiences with this policy.

What are the dining options like at the hotel?

The hotel is praised for its high-quality vegetarian cuisine, including a variety of options and special dietary accommodations. Guests also liked the breakfast buffet and the restaurant.

How is the cleanliness of the rooms?

There are mixed reports about room cleanliness; some guests reported issues such as damp walls, broken fixtures, and insect infestations, while others praised the overall maintenance.