StayVista at Mana

StayVista at Mana, Pawkidevi, Rishikesh, Shivpuri Range, Uttarakhand 249192

2.8 · 5 reviews analysed
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Gumo's take

StayVista at Mana is a luxury villa property in Rishikesh, marketed for private, high-end stays with modern comforts and scenic views. While the property has potential with its well-furnished homes and serene setting, guest experiences are highly inconsistent. Some praise the cleanliness and hospitality of staff like Chef Laxman and Manager Vipin, while others report severe issues with maintenance, service responsiveness, and hidden charges. The property is best suited for guests who can overlook service gaps in favor of a tranquil setting.

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How guests rate it

Location
70
Facilities
50
Staff & Service
35
Room Comfort & Cleanliness
45

What guests love

  • Stunning views and a serene setting that appeals to guests seeking privacy and tranquility.
  • Positive feedback on cleanliness and hospitality from some guests, including commendation of specific staff members like Chef Laxman and Manager Vipin.

Worth knowing

  • Poor maintenance and lack of responsiveness to guest requests, including broken AC, no hot water, and unfulfilled technician promises.
  • Inconsistent and dismissive staff behavior, with reports of poor hospitality and uncooperative check-out experiences.
  • Hidden charges and unclear booking practices, which caused frustration among guests.
  • Issues with amenities like non-blackout curtains, poor Wi-Fi, and limited food menu variety for larger groups.

Common questions

What are the main strengths of StayVista at Mana?

StayVista at Mana offers stunning views and a serene setting, ideal for guests seeking privacy and tranquility. Some guests have also praised the cleanliness and hospitality, particularly from staff members like Chef Laxman and Manager Vipin.

What are the key limitations or issues reported by guests?

Guests have reported poor maintenance, including broken AC and no hot water, as well as unresponsive service and hidden charges. Some also noted inconsistent staff behavior and limited amenities like poor Wi-Fi and non-blackout curtains.

Is this hotel suitable for guests who require consistent service and reliable amenities?

No, StayVista at Mana is best suited for guests who can overlook service gaps in favor of the tranquil setting. There are notable reports of poor maintenance, uncooperative staff, and unfulfilled guest requests.