Eden Rock River Resort
Eden Rock River Resort, Ghatti Ghat, Neelkanth Temple Rd, Rishikesh, Taliyal Gaon, Uttarakhand 249304
Gumo's take
Eden Rock River Resort in Rishikesh is a nature-focused retreat offering a mix of luxury and adventure, situated near the Ganges and key spiritual and recreational sites. While some guests praise its serene ambiance, clean rooms, and friendly staff, others report significant issues with cleanliness, service, and maintenance. The resort is ideal for those seeking scenic views and proximity to the river, but mixed reviews suggest it may not consistently deliver on its promises of quality and hospitality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 56
- Staff & Service
- 62
- Room Comfort & Cleanliness
- 58
What guests love
- Positive reviews highlight the serene and scenic location, particularly the views of the river and surrounding hills.
- Some guests praised the cleanliness of rooms and the friendly, helpful behavior of the staff.
- The swimming pool and bonfire evenings are mentioned as appealing amenities.
Worth knowing
- Numerous negative reviews cite poor cleanliness in rooms and bathrooms, with reports of unhygienic conditions and maintenance issues.
- Service quality is inconsistent, with complaints about unresponsive and unprofessional staff behavior.
- Food quality is a recurring concern, with guests describing it as unhygienic, poorly prepared, or insufficient for events.
- Some guests found the property not family-friendly due to the behavior of other guests and lack of appropriate amenities.
Common questions
What do guests say about the cleanliness of the hotel?
Guests have mixed opinions about cleanliness. While some praised the clean rooms, many reported unhygienic conditions in rooms and bathrooms, with negative reviews outnumbering positive ones significantly.
Is the hotel suitable for families?
The hotel has mixed suitability for families. While some families had positive experiences, others found it unsuitable due to the behavior of other guests and a lack of appropriate amenities for children.
What are the main positive aspects of the hotel?
Positive aspects include the serene and scenic location with views of the river and hills, friendly staff, appealing amenities like the swimming pool and bonfire evenings, and a generally welcoming atmosphere appreciated by many guests.
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