Hotel City Residency
Hotel City Residency, near Railway station, Pushpanjali Vihar, Roorkee, Uttarakhand 247667
Gumo's take
Hotel City Residency in Roorkee is a budget-friendly option near the railway station, offering simply furnished AC rooms with basic amenities like Wi-Fi and breakfast. While some guests praise its location and occasional helpful staff, others report significant issues with cleanliness, room maintenance, and service reliability. The hotel is best suited for travelers prioritizing proximity to the station and who can overlook inconsistent service and hygiene problems.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 50
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 45
What guests love
- Convenient location within walking distance of Roorkee Railway Station.
- Some guests report helpful and polite staff members, such as Shubham.
Worth knowing
- Frequent complaints about dirty or unhygienic rooms, including stained bed sheets, foul odors, and poor bathroom cleanliness.
- Issues with amenities like non-functional TVs, ACs, and Wi-Fi, as well as extra charges not reflected in bookings.
- Unreliable check-in processes, including staff denying bookings or demanding additional cash payments.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Air conditioning in some rooms
- Kitchen
- Room service
- Breakfast
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Parking
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom in some rooms
Common questions
Is the hotel clean and hygienic?
Opinions are mixed; while some guests found the hotel clean, there are frequent complaints about unhygienic rooms, including stained bed sheets, foul odors, and poor bathroom cleanliness.
How is the service at Hotel City Residency?
Service experiences vary; some guests found staff like Shubham helpful and polite, but others reported issues such as staff denying bookings or demanding additional cash payments.
Is the hotel located near any transportation hubs?
Yes, the hotel is conveniently located within walking distance of Roorkee Railway Station, making it a good option for travelers prioritizing easy access to the station.
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