Hotel Crown Plaza
Hotel Crown Plaza, D1 D2, near Janta Inter College, Civil Lines, Rudrapur, Jagatpura, Uttarakhand 263153
Gumo's take
Hotel Crown Plaza in Rudrapur, Jagatpura, is a budget-friendly option that offers a mixed experience. While many guests praise the cleanliness of the rooms, the helpful and polite staff, and the overall comfort of the stay, others report significant issues with room size, maintenance, and basic amenities. The hotel is best suited for travelers seeking affordability and a basic stay, though it may not meet expectations for those looking for luxury or consistent service. Despite some negative reviews, the hotel maintains a 4.0/5 aggregate rating, indicating a generally satisfactory experience for many guests.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 62
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Clean and well-maintained rooms, as noted by multiple guests who praised the hygiene and neatness.
- Supportive and polite staff, with several reviews highlighting excellent service and hospitality.
- Affordable pricing, making it a good option for budget-conscious travelers.
Worth knowing
- Rooms are reported to be small and some guests found the bathrooms and overall space to be cramped or unspacious.
- Issues with basic amenities such as non-functional flushes, lack of towels, and poor room maintenance were mentioned in several negative reviews.
- Some guests experienced problems with hotel communication, including fraudulent calls and poor connectivity to the hotel.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Room service
- Breakfast (extra charge)
- Kid-friendly
- Parking (free)
- Local shuttle
- Accessible
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
Yes, many guests have praised the cleanliness and maintenance of the rooms. However, there are some reports of maintenance issues, such as non-functional flushes and poor room upkeep in certain cases.
How is the service at Hotel Crown Plaza?
The service is generally positive, with 18 positive reviews highlighting the helpful and polite staff. However, there are a few negative comments, mostly related to communication issues and fraudulent calls.
Are the rooms spacious and comfortable?
The rooms are reported to be clean and comfortable, but several guests have mentioned that they are small and cramped, particularly the bathrooms. This may be a concern for those looking for more space.