Hotel Pacific
Hotel Pacific, NH.6, Remed, near Renault Car Showroom, Sambalpur, Odisha 768006
Gumo's take
Hotel Pacific in Sambalpur is known for its friendly and attentive staff, particularly Mr. Sarjan and other front desk personnel, who are frequently praised for their helpfulness and polite behavior. Guests often highlight the cleanliness of the rooms and the quality of the food, especially the restaurant's chicken biryani and dum biryani. While the hotel has a strong positive reputation for service and hygiene, some guests have reported issues with cleanliness, unhygienic conditions, and inconsistent service behavior. It appears to be a popular choice for travelers seeking good value and a pleasant stay, though occasional complaints suggest room for improvement in consistency and maintenance.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff, especially Mr. Sarjan, for their friendly and helpful service.
- Clean and well-maintained rooms, with some guests noting a luxurious ambiance.
- Tasty and well-received restaurant food, particularly the chicken dum biryani.
Worth knowing
- Reports of unhygienic conditions, including dirty rooms and presence of pests in bedding.
- Inconsistent service behavior, with some guests noting rude or unprofessional staff interactions.
- Issues with room maintenance, such as non-functional AC and damaged room fixtures.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Meeting rooms
- Air conditioning
- Restaurant
- Room service (24 hour)
- Breakfast
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Housekeeping (daily)
- Doctor on call
- Hindi
- Private bathroom
- Shower
Common questions
What do guests commonly say about the staff at Hotel Pacific?
Guests frequently praise the staff, especially Mr. Sarjan and the front desk team, for their friendly, attentive, and helpful service. However, there are some reports of inconsistent behavior, with a few guests noting rude or unprofessional interactions.
How is the cleanliness of the hotel and rooms?
Hotel Pacific is generally praised for its clean and well-maintained rooms, with some guests noting a luxurious ambiance. However, there are occasional complaints about unhygienic conditions, including dirty rooms and pests in bedding.
What do guests say about the food at the hotel?
The hotel's restaurant is well-received, particularly for its chicken biryani and dum biryani, which are frequently highlighted as tasty and satisfying by guests.