Hotel Hilltop
Hotel Hilltop, Near, Sunrise Point Road, Saputara, Gujarat 394720
Gumo's take
Hotel Hilltop in Saputara is a budget-friendly option with a 3.3/5 aggregate rating, offering basic amenities like free Wi-Fi, parking, and a restaurant. It is located near popular attractions such as Saputara Lake and the Rose Garden, making it convenient for sightseeing. However, the hotel is frequently criticized for poor cleanliness, especially in bathrooms, and inconsistent service. Guests have reported issues with hot water availability, unresponsive staff, and noisy environments. While a few positive reviews highlight good location and decent breakfast, the majority of feedback indicates a subpar experience, particularly in terms of room quality and staff behavior.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 42
- Staff & Service
- 35
- Room Comfort & Cleanliness
- 38
What guests love
- Convenient location near Saputara Lake and major attractions like the Rose Garden and sunrise point.
- Some guests praised the breakfast and the availability of family rooms for larger groups.
Worth knowing
- Frequent complaints about unhygienic bathrooms, including mold, stains, and cockroach infestations.
- Poor service and unresponsive staff, with multiple reports of rude behavior from the owner and lack of assistance.
- Hot water is only available during limited hours (typically 7-10 AM), which is inconvenient for guests.
- Rooms are often described as small, noisy, and poorly maintained, with issues like broken lifts and malfunctioning AC.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast
- Pool
- Pet-friendly
Common questions
Is the hotel clean, especially in the bathrooms?
The hotel has received significant complaints about cleanliness, particularly in the bathrooms, with reports of mold, stains, and cockroach infestations. While some guests found the overall cleanliness acceptable, the majority reported poor hygiene conditions.
Is there hot water available at all times?
No, hot water is only available during limited hours, typically between 7-10 AM, which may be inconvenient for guests expecting 24/7 access.
How is the service quality at Hotel Hilltop?
Service quality is a major concern, with frequent reports of unresponsive and rude staff. Guests have noted poor assistance and inconsistent service, which has led to a notably negative sentiment in this area.
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