Bougainville Bay Resort & SPA

Bougainville Bay Resort & SPA, Rr. Butriniti, Sarandë, Albania

3.8 · 3,736 reviews analysed
Bougainville Bay Resort & SPA – photo 1
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Gumo's take

Bougainville Bay Resort & SPA is a stylish hotel in Saranda, known for its private beach, multiple pools, and artistic decor. It is best suited for travelers seeking a mix of relaxation and convenience, with a central location near restaurants, bars, and beaches. While the hotel offers a comfortable stay with a strong breakfast and friendly staff, recent reviews highlight inconsistencies in service and cleanliness, making it more of a mid-range option rather than a true 5-star experience.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Stylish rooms with sea views and comfortable beds
  • Multiple pools and a private beach for added convenience
  • Friendly and attentive breakfast staff with a varied and inclusive menu
  • Artsy atmosphere with unique decor and a rooftop terrace

Worth knowing

  • Issues with cleanliness in rooms and bathrooms, including mold and unclean bedding
  • Poor maintenance of facilities like the elevator and air conditioning
  • Inconsistent service quality, with some staff being unhelpful or rude
  • Extra charges for amenities like the rooftop pool and late check-out

Common questions

Does the hotel have a private beach and pools?

Yes, Bougainville Bay Resort & SPA features a private beach and multiple pools for guests to enjoy.

What are the main concerns mentioned in recent guest reviews?

Recent reviews highlight issues with cleanliness in rooms and bathrooms, poor maintenance of facilities like the elevator and air conditioning, and inconsistent service quality from some staff members.

Is breakfast included, and what do guests say about it?

Yes, breakfast is included and guests praise the friendly and attentive staff, as well as the varied and inclusive menu.

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