Saranda Palace

Saranda Palace, Rruga Arbërit, Sarandë 9703, Albania

4.5 · 417 reviews analysed
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Gumo's take

Saranda Palace is a family-run hotel with a prime beachfront location, offering a large pool, private beach access, and clean, well-maintained rooms. It is particularly praised for its friendly and helpful staff, scenic sea views from select rooms, and proximity to local attractions. While the hotel has a few recurring issues like outdated bathrooms and inconsistent breakfast quality, its overall atmosphere and service make it a popular choice for travelers seeking a relaxed beachfront stay in Sarandë.

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How guests rate it

Location
92
Facilities
85
Staff & Service
88
Room Comfort & Cleanliness
78

What guests love

  • Friendly and helpful staff, with several reviews highlighting exceptional service and responsiveness.
  • Large, clean pool and private beach area with sun loungers, praised for being well-maintained and spacious.
  • Rooms with sea views are highly appreciated for their cleanliness and scenic balconies.

Worth knowing

  • Some rooms have outdated or impractical bathrooms, with issues like poor lighting and lack of privacy in shower areas.
  • Breakfast is described as modest or repetitive, with complaints about cold food and limited variety.
  • A few guests reported uncomfortable beds and poor mattress quality, particularly affecting those with health conditions.
  • Reception and service inconsistencies, including unprofessional behavior and billing issues, were noted in some reviews.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • English
  • Italian
  • Restaurant
  • Bar
  • Breakfast
  • Kid-friendly
  • Outdoor pool
  • Air conditioning

Common questions

Does the hotel have a private beach area?

Yes, Saranda Palace offers private beach access with sun loungers, providing guests with a convenient and scenic spot to relax.

Are the bathrooms in the rooms modern and well-lit?

No, some rooms have outdated or impractical bathrooms with issues like poor lighting and lack of privacy in shower areas.

What are the main strengths of the hotel's service and staff?

The hotel is particularly praised for its friendly and helpful staff, with several reviews highlighting exceptional service and responsiveness.

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