Treebo Premium Metropolis

218, Treebo Premium Metropolis, Sona Arcade, St. Mary's Road, opp. Regional Passport Office, Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003

4.0 · 3,287 reviews analysed
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Gumo's take

Treebo Premium Metropolis in Secunderabad is a budget-friendly hotel offering spacious, clean rooms and a convenient location near the railway station and metro. While it appeals to business and budget travelers due to its affordability and accessibility, the hotel faces recurring issues with cleanliness, maintenance, and staff behavior. Positive reviews highlight the value for money, good breakfast, and helpful service, while negative feedback often centers on cockroach infestations, poor room maintenance, and unprofessional staff conduct.

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How guests rate it

Location
82
Facilities
65
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • Spacious and clean rooms for the price, with some guests noting a hotel-like ambience and good amenities such as mini-fridges and electric kettles.
  • Convenient location near the Secunderabad Railway Station, metro, and passport office, making it ideal for business and transit travelers.
  • Complimentary breakfast with a decent variety of local and continental options, praised by several guests.

Worth knowing

  • Recurring issues with cleanliness, including cockroach infestations, unclean bathrooms, and dirty bed linens reported in multiple reviews.
  • Maintenance problems such as broken AC units, faulty locks, and poor drainage in bathrooms, affecting guest comfort.
  • Unprofessional and rude behavior from some staff members, particularly at the front desk, with complaints about dishonesty and poor customer service.
  • Lack of proper ventilation in some rooms and limited room service responsiveness, leading to guest dissatisfaction.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Babysitting
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Housekeeping
  • Parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • English
  • Hindi

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed reviews regarding cleanliness. While some guests praise the clean and spacious rooms, others report recurring issues such as cockroach infestations, unclean bathrooms, and poor room maintenance.

What are the breakfast options like?

Breakfast is complimentary and includes a decent variety of local and continental options. Guests have largely praised the breakfast buffet, though some have noted occasional shortcomings in quality or service.

How is the staff service at the hotel?

Staff service is mixed. Some guests appreciate helpful and friendly service, while others have reported unprofessional and rude behavior, particularly at the front desk, with complaints about dishonesty and poor customer service.

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