Royale Retreat - Luxury Hotel In Shimla
Royale Retreat - Luxury Hotel In Shimla, Near, 5 Dingle Estate, Victory Tunnel, Shimla, Himachal Pradesh 171003
Gumo's take
Royale Retreat - Luxury Hotel In Shimla is a polished hillside hotel known for its warm hospitality, scenic views, and proximity to Shimla's main attractions like Mall Road. The hotel is particularly praised for its breakfast and dinner buffets, friendly and helpful staff (especially Ms. Sonam and Mr. Dev), and well-maintained rooms with forest views. While the property is marketed as a luxury option, some guests have noted inconsistencies in room quality and cleanliness, and a few have raised concerns about pricing and service reliability. Overall, it is a popular choice for families and travelers seeking a comfortable and scenic stay in Shimla.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff, particularly Ms. Sonam and Mr. Dev, for their helpful and courteous service
- Well-maintained rooms with scenic views and modern amenities
- Excellent dining options, including a popular breakfast and dinner buffet with regional cuisine
Worth knowing
- Some guests reported issues with room cleanliness, including unclean bathrooms and stains on bedding
- A few reviews mention overpricing for the room quality and lack of basic amenities like sealed water bottles
- Occasional complaints about slow Wi-Fi and poor air conditioning performance
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking
- Transfer
- Local shuttle
Common questions
Is the hotel's breakfast buffet highly rated?
Yes, the breakfast buffet is highly praised by guests, with 219 positive mentions in reviews. It is known for its quality and regional cuisine offerings.
How is the service at Royale Retreat - Luxury Hotel In Shimla?
The service is highly rated, with 1573 positive mentions in reviews. Guests particularly praise staff members like Ms. Sonam and Mr. Dev for their helpful and courteous service.
Are there any concerns about room cleanliness?
Yes, some guests have reported issues with room cleanliness, including unclean bathrooms and stains on bedding, with 47 negative mentions in reviews.
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