Townhouse Mandarmani Beach Formerly Tropicana Beach Resort
Townhouse Mandarmani Beach Formerly Tropicana Beach Resort, Plot No. 120, Silampur, Mandarmani, West Bengal 721423
Gumo's take
The Townhouse Mandarmani Beach Formerly Tropicana Beach Resort is a budget-friendly beachfront hotel in Silampur, known for its proximity to the beach and generally friendly staff. While many guests praise the location, cleanliness of rooms, and food quality, others report significant issues with service consistency, management behavior, and facility maintenance. It suits travelers seeking a basic, affordable beach stay who are less reliant on high-end amenities or flawless service.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 59
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 68
What guests love
- Proximity to the beach with a dedicated pathway, praised for its cleanliness and serene environment.
- Clean and spacious rooms with modern bathrooms, as noted in several 5-star reviews.
- Friendly and helpful staff, particularly Rupesh and other named staff members, who are often highlighted for their service.
Worth knowing
- Inconsistent and poor service from some staff members, including rude behavior and unresponsiveness.
- Issues with facility maintenance, including a poorly maintained swimming pool and reported incidents like a snake in the pool.
- Unreliable management and booking issues, with multiple reports of guests being misled or denied bookings despite confirmed reservations.
Common questions
Is the hotel close to the beach?
Yes, the hotel is a beachfront property in Silampur with a dedicated pathway to the beach, praised for its proximity and serene environment.
What are the main issues guests have reported with the hotel?
Guests have reported inconsistent service from some staff, poor facility maintenance (including a problematic swimming pool), and unreliable management, including booking issues and denied reservations despite confirmed bookings.
Are the rooms clean and well-maintained?
Yes, the rooms are described as clean and spacious with modern bathrooms, as noted in several 5-star reviews.