Moon Hill Hostel by Joivy

Moon Hill Hostel by Joivy, R. Guilherme Gomes Fernandes 17, 2710-721 Sintra, Portugal

4.2 · 416 reviews analysed
Moon Hill Hostel by Joivy – photo 1
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Gumo's take

Moon Hill Hostel by Joivy is a modern, budget-friendly accommodation in Sintra, offering a mix of hostel and hotel-style rooms with private and shared options. Known for its clean, comfortable rooms and excellent location near the train station and historic sites, it appeals to budget travelers, solo adventurers, and families seeking convenience and value. The hostel features a shared kitchen, a restaurant, and a bar, with many guests praising the friendly and helpful staff. While some reviews highlight occasional noise from nearby events and minor maintenance issues, the overall experience is positive, with many guests returning or recommending the property for its charm and accessibility.

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How guests rate it

Location
92
Facilities
76
Staff & Service
85
Room Comfort & Cleanliness
82

What guests love

  • Clean and comfortable rooms with some offering private bathrooms and scenic views of Sintra's landmarks like the Moorish Castle and National Palace.
  • Friendly and accommodating staff, with many guests noting the helpfulness and responsiveness of the front desk team.
  • Excellent location, within walking distance of the train station and Sintra's historic center, making it ideal for exploring the area.

Worth knowing

  • Noise from nearby events, such as weddings or parties at the adjacent restaurant, can disrupt sleep for some guests.
  • Some guests reported issues with amenities, including missing soap, broken locks, and limited storage space in rooms.
  • Wi-Fi connectivity can be inconsistent in certain areas of the hostel, and some guests noted dead spots in the facility.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Kid-friendly
  • Private bathroom in some rooms
  • Shower
  • Restaurant
  • Front desk
  • Baggage storage
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is there a restaurant available at Moon Hill Hostel by Joivy?

Yes, the hostel features a restaurant, which is one of the few hotels in the area with this amenity. Guests have noted the restaurant positively in their reviews.

How is the cleanliness of the hostel according to guest reviews?

Cleanliness is generally praised, with 31 positive mentions, 3 negative, and 2 neutral reviews. Guests often highlight the clean and comfortable rooms as a key strength.

How far is the hostel from the Palace of Sintra and the train station?

The hostel is a 10-minute walk from the Palace of Sintra and just a 6-minute walk from the nearest train station, making it very convenient for exploring the area.