Four Points by Sheraton Sonmarg Resort
Four Points by Sheraton Sonmarg Resort, Mouza, Sonamarg, Kangan, Jammu and Kashmir 191202
Gumo's take
Four Points by Sheraton Sonmarg Resort is a mid-range hotel in a remote mountain location, known for its stunning panoramic views of snow-capped peaks and serene natural surroundings. It is particularly popular with travelers seeking a cozy, scenic retreat during the winter season. While the hotel excels in hospitality and personalized service from staff like Adil Sir, Basith, and Chef Manish, it has faced recurring complaints about inconsistent heating, limited dining options, and poor management decisions, especially regarding driver accommodations in freezing weather. The property is best suited for travelers prioritizing views and a peaceful stay over luxury amenities.
Get your personal match score
Run a live research on Four Points by Sheraton Sonmarg Resort — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 90
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Stunning mountain views from most rooms, especially during snowfall
- Highly personalized and proactive service from staff like Adil Sir and Basith
- Well-maintained rooms with cozy and comfortable interiors
Worth knowing
- Inconsistent heating and lack of air conditioning in some rooms
- Limited dining options and repetitive food menus
- Poor management decisions, including refusal to accommodate drivers in freezing conditions
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Checks
- Parking (free)
- Self parking (free)
- Local shuttle
- Business center
- Arabic
- English
- Hindi
- Private bathroom
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Coffee maker
- Minibar
Common questions
Does the hotel have heating in the rooms, and is it reliable?
The hotel has heating in some rooms, but it is reported to be inconsistent, which may be a concern during the cold winter months.
What are the dining options like at the hotel?
Dining options are limited, and guests have noted that the food menus tend to be repetitive, which may not offer much variety for all meals.
What are the main strengths of the Four Points by Sheraton Sonmarg Resort?
The hotel is praised for its stunning mountain views from most rooms, highly personalized service from staff like Adil Sir and Basith, and well-maintained, cozy interiors.